Swan Hellenic’s SH Diana needed to cancel a go to to Antarctica as a result of technical points with one among its engines.
After departing from South Africa on Nov. 13, 2024, the 2023-built vessel is providing a 20-night repositioning cruise to Argentina.
Crusing from Cape City to Ushuaia, the unique itinerary of the SH Diana included visits to Tristan da Cunha and South Georgia earlier than spending three and a half days in Antarctica.
In line with a report in Fortune, the ship skilled a malfunction in one among its two propulsion motors on the 14th day of its cruise.
Because of this, the SH Diana cancelled its deliberate go to to the Antarctic Peninsula and is now crusing on to Ushuaia.
In a press release to Fortune, Swan Hellenic’s CEO Andrea Zito mentioned that the corporate is providing visitors a really beneficiant compensation pack”
“Swan Hellenic wish to reiterate that we deeply remorse that we needed to change the itinerary as a result of technical issues with the propeller drive,” he acknowledged.
“We perceive the frustration of our visitors who had been trying ahead to a style of Antarctic expertise,” Zito continued.
In line with the report, Swan Hellenic is providing visitors a 50 % money refund of the fare paid for the cruise.
Passengers can even obtain future cruise credit score equal to 65 % of the quantity paid for the unique crusing, which can be utilized towards a brand new reserving with the corporate.
“Swan Hellenic all the time strives to go above and past our visitors’ expectations and appears ahead to welcoming all our visitors again onboard future expeditions,” he added.
The SH Diana is now scheduled to dock in Ushuaia earlier to bear mechanical repairs, Fortune acknowledged.
Set to spend a lot of the 2024-25 cruise season crusing to Antarctica, the 192-guest ship is scheduled to depart on its subsequent expedition on Dec. 3, 2024.
