Reserving the primary crusing of a ship, whether or not the debut of a model new vessel or the primary return to service cruise after a dry dock, generally is a gamble for cruise vacationers.
It’s all the time attainable a ship might be delayed or dry dock dates modified, both delaying and even cancelling deliberate sailings.
That is the case with two upcoming departures for Superstar Cruises’ Superstar Solstice. Whereas the ship has been scheduled to enter dry dock in February 2026, the cruise line has introduced that extra intensive work is required than initially believed, which now requires that two cruises be cancelled because the dry dock dates have modified.
“We’ve got found that Superstar Solstice requires extra servicing past deliberate repairs and upkeep, which extends her at present scheduled dry dock interval,” the e-mail notification defined. “To make sure that we meet our excessive requirements, and resulting from availability on the shipyard, we should advance the dry dock schedule.”
To accommodate the brand new dry dock plan, the ship’s January 15 and January 27, 2026 sailings have now been cancelled.
These cancellations will allow the ship to enter dry dock barely sooner than initially deliberate, providing sufficient time for the repairs, upkeep, and different updates. The character of the general restore wants has not been disclosed.
Superstar Cruises is providing a number of substitute crusing choices for impacted vacationers.
Elected choices embrace the ship’s 12-night departure from Hong Kong on January 3, 2026, previous to the dry dock replace, visiting Hanoi, Danang, and Ho Chi Minh Metropolis in Vietnam, in addition to Bangkok and Ko Samui in Thailand. The voyage ends in Singapore.
Friends may additionally set sail on March 2, 2026 from Singapore to Hong Kong, or select the return voyage from Hong Kong to Singapore on March 14, 2026. Each are after the dry dock dates, and these cruises are deliberate to go to the identical ports because the January 3 departure.
If company select any of those three substitute choices, they are going to have their authentic stateroom class value protected on the brand new cruise. If the brand new cruise is already a lower cost, they are going to pay the decrease fare.
If vacationers have already paid in full for a now-cancelled cruise and a substitute crusing is a decrease fare, they are going to obtain a refund for the distinction.
Moreover, all company who rebook on one of many three beneficial sailings will obtain $200-400 (USD) in onboard credit score, relying on their class of stateroom.
If passengers desire to not rebook on the choice sailings, they will choose some other Superstar Cruises crusing as a substitute cruise, and any non-refundable deposit change charges might be waived.
This provide can be utilized for any Superstar Cruises ship in any crusing area, and for any date at present out there for reserving.
Equally, company will nonetheless obtain the onboard credit score provide in the event that they e book some other crusing. Their staterooms, nevertheless, won’t be value protected apart from the three direct substitute crusing dates provided.
Full Refunds Accessible
If company are unable to discover a substitute crusing, whether or not on Superstar Solstice or some other Superstar Cruises ship, they will merely go for a full refund of all cash paid on their now-cancelled cruise fare.
This would be the default possibility if impacted company don’t attain out to Superstar Cruises by Wednesday, March 5, 2025. If company wish to take the total refund, they don’t have to take any motion and their reserving might be up to date accordingly, although processing occasions might differ via completely different banking establishments.
Learn Additionally: Who Owns Superstar Cruises?
Friends who go for a full refund won’t obtain any additional compensation, reductions, or onboard credit score associated to their now-cancelled crusing.
Superstar Solstice debuted in 2008. The 121,878-gross-ton ship, the lead vessel within the Solstice class, can welcome 2,852 company onboard and can also be house to greater than 1,200 worldwide group members.
