What’s the common ranking of SiteMinder evaluations?
The common 5-star ranking of SiteMinder evaluations is 4.2 throughout credible on-line assessment web sites and software program market platforms. SiteMinder evaluations are extensively out there on HotelTechReport (HTR), the worldwide authority on resort know-how options.
Trusted by business professionals, HTR serves as a centralised hub for verified evaluations, rankings, and in-depth reviews which support hoteliers in making knowledgeable selections about know-how adoption for enhanced resort administration.
Why are SiteMinder evaluations essential?
SiteMinder evaluations are essential as a result of they supply useful insights and real-world experiences from customers who’ve used the software program, providing potential patrons a glimpse of the platform’s performance and reliability, amongst different options.
Usually, evaluations additionally contribute to transparency and accountability inside the business, fostering a tradition of enchancment as software program builders can leverage on suggestions to refine and improve their tech merchandise.
Evaluating SiteMinder evaluations permits lodging suppliers to find out its suitability for his or her particular wants and operational necessities, permitting them to put money into options that align with their enterprise objectives and improve general effectivity, visitor satisfaction, and income outcomes.
SiteMinder assessment examples
The collective knowledge shared by evaluations helps hoteliers navigate the advanced panorama of resort administration software program. When SiteMinder evaluations, it’s important that they arrive from legit sources.
Evaluations about Siteminder abound on-line, however right here’s the highest seven most reliable websites on the web:
“Very dependable with wonderful assist” – HotelTechReport
The resort supervisor of a UK-based boutique lodging declares this on HTR and shares extra in regards to the award-winning software program, “SiteMinder is simple to make use of and we take pleasure in it. Very consumer pleasant, easy to make use of.”
When it comes to issues that may be improved, the reviewer states, “Nothing actually that I can take into consideration, it’s nice in all methods. I actually take pleasure in utilizing SiteMinder and the assist is nice.”
Because the main info centre on resort know-how suppliers worldwide, HotelTechReport features as a reliable useful resource for SiteMinder evaluations. Their strict verification course of ensures prime quality assessment content material from actual hoteliers.
With the title, “Our Development Has Been Inseparable from SiteMinder’s Help”, the income supervisor of a US-based 500+ room resort writes this complete SiteMinder assessment:
“The exceptional ease of use for the reserving engine, channel supervisor and metasearch, and the swift subject decision make my expertise with this method extremely satisfying. I drastically worth promptly updating charges, effectively managing varied elements, and sustaining seamless connectivity with the platform. It liberates me from the laborious guide duties that had been as soon as the usual observe, considerably enhancing my workflow.
This newfound effectivity permits me to allocate extra time and a focus to significant duties, safe within the information that any potential points will obtain the swift and efficient consideration they require. This technique’s user-friendly nature is invaluable in optimising my productiveness and general work expertise, making it an indispensable asset to my every day operations. I extremely advocate any hotelier cease doing guide processes and use SiteMinder.
After counting on SiteMinder as my go-to resolution for a big three years or much more, it has been a exceptional journey witnessing the continual evolution and enhancements made to the platform. Over this prolonged interval, I’ve come to understand how diligently the SiteMinder group has labored to reinforce its performance and options, leaving me with the distinct impression that there’s little, if something in any respect, left to be desired.
The diligent dedication to progress exhibited by SiteMinder’s growth group has not gone unnoticed. Their dedication to refining and increasing the platform has resulted in a sturdy and extremely efficient instrument that has constantly met and exceeded my expectations.
The truth is, I’m hard-pressed to determine any additional enhancements that I imagine may very well be deemed obligatory at this level.This prolonged expertise with SiteMinder has instilled in me a excessive diploma of confidence within the platform’s skill to fulfill my evolving wants successfully. It has change into an indispensable a part of my every day operations, permitting me to streamline varied elements of my work whereas understanding that any obligatory enhancements have been diligently carried out.
In conclusion, my long-standing affiliation with SiteMinder has been nothing in need of distinctive, and I’m completely content material with the present state of the platform. The constant efforts put forth by the SiteMinder group to refine and enhance their product have culminated in a extremely dependable and user-friendly resolution that I absolutely belief and recognize.”
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Detailed under are different SiteMinder evaluations on HotelTechReport:
“We’ve been working with SiteMinder for years. It is vitally intuitive and, what we like most, is that along with not having issues with the channel, is that you probably have a query, you’ll be able to name by cellphone and they’ll information you, it’s best! The very best we have now tried! All the things with SiteMinder works appropriately, it has all the pieces we’d like. Simple to make use of and efficient. It has all the pieces our firm wants.” – Trip rental and villa administrator in Spain
“SiteMinder is one of the best Channel Supervisor. Simple to make use of, wonderful assist, and probably the greatest choices out there available in the market, having been utilizing this platform for the final 15+ years. Hold adapting, the present format is nice, as soon as the preliminary setup is finished precisely, only a few gadgets could have any points.” – Condotel franchisee in Australia
“Nice strategy to repairs charges and availability throughout all channels. The ease of use and performance of the system are what I like probably the most. Charges and availability are up to date inside minutes of submitting the change. You too can set restrictions. To date, I haven’t discovered something that must be improved. The system does precisely what I would like it to do.” – Resort reservations supervisor in the USA
“The channel supervisor may be very environment friendly: Quick arrange, quick connectivity. Additionally, an excellent and attentive customer support group. In the intervening time, I don’t have any enchancment to recommend. Nonetheless, I’ll notify them if I’ve any ideas in future.” – Hometel income and distribution supervisor in the UK
“I actually like that the channel supervisor is in actual time, maintains connections with out errors, and offers me with a wonderful, punctual, and exact instrument for managing gross sales channels. Hold updated with applied sciences as they’re doing. The reality is that SiteMinder will at all times be my finest administration possibility.” – Mattress and breakfast supervisor in Mexico
Key takeaways from SiteMinder evaluations on HotelTechReport
Definitely, SiteMinder gives probably the most superior software program for managing distribution channels and direct bookings, constantly rating as number one on the planet. Greater than this, the platform has advanced into an all-around resolution for producing resort income, profitable the coveted #1 Hotelier’s Selection Award.
For the second yr in a row, SiteMinder has been recognised as the corporate which demonstrates the strongest buyer relationships throughout all classes of the awards, decided by complete verified buyer evaluations, geographic attain of evaluations, and general assessment sentiment and rankings.
“SiteMinder, unattainable to dislike” – Capterra
That is the title of one of many newest SiteMinder evaluations on Capterra, an intensive repository of user-generated evaluations for software program options throughout varied industries.
The Portugal-based resort assistant director of gross sales and income continues, “I’ve labored with completely different channel managers, nevertheless SiteMinder has been probably the most intuitive to work with and the assist of the group has been wonderful since day one. The reference to our PMS was and is ideal. Total, the advantages are greater than sufficient for us to maintain SiteMinder as our channel supervisor for an extended very long time.”
Capterra employs a rigorous assessment validation course of to make sure the authenticity of consumer contributions. Upon submission, evaluations bear a thorough analysis to correctly determine the reviewer’s relationship with the software program.
To keep up a excessive normal of accuracy, they utilise a mixture of automated instruments and guide checks in verifying the legitimacy of the suggestions.
Here’s a pattern of SiteMinder evaluations on Capterra:
“Total, I like SiteMinder’s channel supervisor and at all times advocate it to my shoppers (massive 4 and 5 star lodges). I switched from STAAH Channel Supervisor as a result of SiteMinder is far simpler to make use of.” – Managing director of a hospitality consulting agency in Malaysia
- Professionals: In my capability as a income administration guide, I’ve used many alternative channel managers. SiteMinder undoubtedly is my favorite channel supervisor because it’s simple to make use of, integrates with all the key OTAs and has excellent customer support.
- Cons: It may be a bit overwhelming when simply beginning out, however when you’ve bought the cling of it, you’ll be high-quality.
“Nice integration and channel administration” – Income supervisor of a enterprise resort in South Africa
- Professionals: The flexibility to distribute stock to all channels with a click on of a button. With the ability to entry reserving info throughout all channels and handle them accordingly. Integration between our PMS and SiteMinder.
- Cons: The software program is simple to make use of and has many execs, there are not any cons to report.
“Excellent. I really like Siteminder. I’ll advocate this method to somebody I do know.” – Reservation supervisor of a luxurious resort in Taiwan
- Professionals: Very simple to regulate the allotment/ charges. Very simple for reservation administration.
- Cons: Total, I believe this method is excellent and straightforward to make use of. The one factor I hope is that extra OTAs can combine with SiteMinder sooner or later.
Normal response to SiteMinder evaluations on Capterra
At the moment, SiteMinder connects with 450+ world distribution channels, together with prime on-line journey brokers (OTAs) similar to Reserving.com, Expedia, Airbnb, and so forth., the biggest of any resort tech supplier to this point.
It additionally hosts the biggest ecosystem of companion integrations and apps on the planet with over 1000 stay connections for property administration techniques (PMS), central reservation techniques (CRS), income administration techniques (RMS), and extra.
“Simple-to-use system” – GetApp
A Colombia-based resort supervisor says this about our good platform and additional mentions, “Simple-to-install software program to have the ability to management stock from all channels. A lot of integrations with OTAs which helps enhance distribution.”
GetApp is a well-liked digital market that simplifies the method of assessing business-to-business (B2B) software program and providers, particularly amongst small and medium-sized enterprises.
SiteMinder evaluations on GetApp could look much like some evaluations on Capterra as a result of they’re a household of manufacturers underneath the identical suite of providers, Gartner Digital Markets. Nonetheless, additionally they articulate about sourcing their evaluations from quite a lot of channels whereas implementing meticulous high quality assurance.
Take a glimpse of SiteMinder evaluations on GetApp:
“Good software program.” – Normal supervisor of 4-star resort flats in Italy
- Professionals: Simple to make use of software program with good performances. Nice technical assist.
- Cons: Nothing. The completely different SiteMinder apps I take advantage of every day are brilliantly performing.
“Very dependable and easy-to-use.” – Resort supervisor of a boutique keep in the UK
- Professionals: I’ve used SiteMinder for nearly 10 years. This channel supervisor may be very dependable and straightforward to make use of. I extremely advocate it for the income supervisor and common supervisor of small to mid sized properties.
- Cons: None, I didn’t discover something that I’d think about a flaw.
“Dependable and extensive connectivity. SiteMinder continues to be probably the most useful and workable of their vary. I really like their service and product growth.” – Normal supervisor of a hospitality administration group in Thailand
- Professionals: I really like its reliability and consistency of its work. The gross sales group and assist group are skilled and useful. That’s why I at all times choose SiteMinder.
- Cons: A bit excessive value when in comparison with many merchandise available in the market, nevertheless the worth in return is a key.
Precious perception from SiteMinder evaluations on GetApp:
Pricing is actually one of many important concerns when trying out any know-how vendor—-as effectively as the worth they get from their buy. SiteMinder provides lodges unbeatable income outcomes. Prospects acquire probably the most energy, unrivalled efficiency, and one of the best expertise, solely with SiteMinder.
In contrast to most resort software program suppliers, transparency is definitely noticed on their pricing web page, the place it usually is dependent upon the variety of rooms per property and optionally available add ons. The good platform even gives a 14-day free trial with out requiring bank cards and customers can cancel any time.
“4.7 out of 5” – FeaturedCustomers
SiteMinder receives a near-perfect rating from FeaturedCustomers, the world’s largest buyer reference platform that goals to assist companies make knowledgeable selections by clear and unbiased views of various options.
Presenting genuine suggestions from actual customers, it serves as a useful useful resource for potential patrons searching for insights into software program efficiency and buyer satisfaction.
Examples of SiteMinder assessment content material featured on the platform embrace:
SiteMinder is a FeaturedCustomers premium vendor for channel companion administration software program with probably the most consumer rankings—greater than 3,000 evaluations, testimonials, and buyer tales.
Being a premium vendor means not solely that an rising variety of lodges select SiteMinder as their know-how companion, but additionally that clients constantly belief the worldwide model to unlock their full income potential.
“Good human group” – TrustPilot
That is the title of probably the most current SiteMinder evaluations on TrustPilot, written by the managing director of a family-owned fashionable resort primarily based in Spain. The remainder of the expressive assessment is as follows:
“Excellent and dependable merchandise. The channel supervisor is prime class. Nonetheless, what wants a particular point out is their excellent human group. I’ve completed lots of calls with them over time and in ALL of them they had been very courteous, good, resolutive {and professional}. Good job!”
Trustpilot is a widely-used on-line assessment web site that empowers customers to provide their trustworthy opinions about corporations.
Discover a couple of extra SiteMinder evaluations on Trustpilot:
“SiteMinder is one of the best resolution for dynamic technique. SiteMinder is a good and straightforward means for fee and availability distribution for our resort enabling our dynamic technique. The shopper assist group is totally wonderful! Simple to handle and multi functional display screen for fee and availability enabling fast fee add for dynamic yielding.” – Normal supervisor of a luxurious resort model in Thailand
“Over 10 years expertise with SiteMinder. Since I got here throughout SiteMinder again in 2010, I’ve by no means seemed again, and ever since, having SiteMinder on all the properties I take care of is a primary requirement. Additionally, a HUGE thanks to their assist and accounts group. Even throughout powerful occasions, they had been at all times completely wonderful, clear and useful.” – Affiliate director of an actual property funding boutique in the UK
“The seamless connectivity, simple navigation and continued enhancements made really helps us and valued us as companions. SiteMinder continues to evolve with out even being requested. They only know what must be completed or improved, with that I’m grateful. Positively makes our job a lot simpler.” – Operations supervisor of a metropolis resort within the Philippines
Necessary observe about SiteMinder evaluations on Trustpilot:
Not solely do SiteMinder clients have a devoted onboarding specialist, however they will additionally make the most of 24/7 chat, cellphone, and e-mail assist. There could also be circumstances when considerations want extra time to course of possible on account of complexity, amongst different elements.
Within the meantime, be at liberty to entry on-line studying and assist articles or flick through a complete assortment of resort business assets, together with blogs, ebooks, and extra. SiteMinder is obsessive about clients and dedicated to their success.
“We had been in a position to improve RevPAR by greater than 30%” – Buyer Tales
Atchara Nakpoom, Income and Reservations Supervisor of a 5-star Design Resort in Thailand (Kirimaya), says that SiteMinder is extraordinarily user-friendly, secure, and easy to grasp, in addition to having a variety of capabilities that absolutely swimsuit the wants of assorted techniques. Executing yield administration on the platform swiftly and precisely, they skilled a 50% improve in general bookings.
SiteMinder evaluations through buyer tales:
“SiteMinder is so dependable and quick, I’m able to make final minute adjustments, finally rising my occupancy and avoiding overselling. Together with the reserving engine integration, I elevated my direct web site bookings by 20%.” – Christina Ongerth, Proprietor of a boutique resort in the USA (The Dylan Resort at SFO)
“If I needed to describe SiteMinder in a single phrase it could be reliability. The group loves SiteMinder as a result of it’s a instrument that we will at all times depend on because it by no means fails, it is extremely simple to make use of and it’s a key a part of our income administration technique.” – Raúl Amestoy, Assistant Supervisor of a 4-star resort in Spain (Resort Gran Bilbao)
“At first I believed it was only a fantasy that utilizing SiteMinder might increase income. Nevertheless it turned out to be true. Income did improve, we’re additionally extra environment friendly when it comes to time; we will get extra work completed.” – Shadi Wijaya, Company Director of Income of a resort and resort group in Indonesia (The Phala Group)
“Again after we first signed up, our on-line bookings elevated from 21% of our general room income to 32% inside solely 12 months. We’ve seen our room nights develop by 57% over the 7 years we have now been utilizing these merchandise.” – Robert Lennon, Proprietor of a multi award-winning property in Australia (Emeraldene Inn and Eco-Lodge)
