Shortlisted Inns for the 2024 GREAT Awards Introduced


GuestRevu is happy to disclose the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the GREATest inns and guesthouses from all over the world. Following the evaluation of over 70,000 on-line visitor critiques of inns from greater than 55 international locations worldwide, we’ve recognized properties that constantly ship excellence in service, visitor expertise and satisfaction.

This 12 months, shortlisted entrants, sponsors and main minds within the hospitality {industry} will have a good time and recognise the very best in international hospitality at two splendid occasions. The primary awards night, at which the winners within the Europe and Americas & APAC classes will probably be introduced, will probably be held on 6 November throughout WTM London at Tapa Tapa Wine Bar.

Because of the overwhelming international response to the decision for entries, the organisers have expanded the awards programme this 12 months to incorporate a second awards night to be held on the finish of January in Cape City to recognise prime inns in Africa.

Each occasions will function panel discussions, talks, canapes, drinks and stay music befitting of a celebration of the very GREATest in guest-rated excellence in lodging and journey.

“These awards are distinctive in that they’re solely decided by visitor suggestions, making the outcomes really reflective of outstanding service. Now that we’re in our second 12 months of the GREAT Awards we noticed a tremendous response from each previous entries and new hoteliers who had been seeking to see how they measure up” says GuestRevu founder Chris Alexandre.

2024 GREAT Awards Shortlist

GREATest in Africa

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

GREATest in APAC & The Americas

<50 Rooms 

50+ Rooms 

GREATest in Europe

<20 Rooms

20-49 Rooms

50-99 Rooms

100+ Rooms

GREATest Meals & Beverage Institution

The shortlist for the GREAT Awards has been decided primarily based on publically accessible on-line critiques of taking part inns from the three largest on-line visitor assessment sources: Google Critiques, Reserving.com and Tripadvisor, which had been collected and consolidated utilizing GuestRevu LITE, the free model of GuestRevu’s award-winning popularity administration software program for inns. This ensures equity, transparency, and neutral outcomes, and makes the awards an genuine reflection of the standard of service and visitor experiences at every nominated venue.

To make sure objectivity, equity, and transparency, the Resort Administration College of Stenden South Africa oversaw the information assortment and assessment for the GREAT Awards. Dr Wouter Hensens, Govt Dean of Stenden South Africa, was instrumental in guaranteeing that acceptable tutorial rigour was utilized to the evaluation of the information. As co-author ofThe Good, The Unhealthy, and The Emoji Mastering the Artwork of Evaluation Information, Dr Hensens is uniquely positioned to know the information illuminated within the 1000’s of critiques collected through the GREAT Awards.

“During the last decade, on-line visitor critiques have had an growing impression on the worldwide hospitality {industry},” asserts Dr Hensens. “They’ve made it simpler for customers to entry details about hospitality companies, and this elevated transparency has empowered customers to make extra knowledgeable selections primarily based on suggestions from different company.”

On the subject of the method, Dr Hensens was tasked to make sure that the information assortment and interpretation had been honest and constant: “We’ve got paid specific consideration to the variety of critiques and the weighting of critiques as they had been sourced from totally different platforms. Having reviewed the information I imagine that these awards straight mirror the appreciation of the company which have stayed in these properties and thus their genuine voice.”

“Based mostly on our intensive expertise analysing visitor critiques, we’ve come to know {industry} benchmarks,” says Chris Alexandre, GuestRevu’s founder and CEO. “Nonetheless, this 12 months’s GREAT Awards contestants have surpassed expectations. Following on from final 12 months’s incredible outcomes this 12 months’s rivals appear to have pulled out all the stops. Their distinctive assessment scores are a testomony to their dedication and dedication to delivering excellent visitor experiences.”

Representatives from the shortlisted inns are invited to attend the glamorous GuestRevu GREAT Awards night at Tapa Tapal in London on 6 November 2024. Because of sponsorship by industry-leading hospitality know-how suppliers Hop and {industry} physique HOSPA, the awards ceremony guarantees to be a spectacular and unforgettable event. It’s a night time for the lodge {industry} to return collectively, have a good time their successes, and honour the excellent efforts of hoteliers who’ve earned the belief and loyalty of their company.

About GuestRevu
GuestRevu helps hospitality professionals to take heed to, be taught from and earn from their company by enabling them to leverage the ability of their visitor knowledge to construct lasting loyalty and drive income. GuestRevu’s mission is to offer hospitality professionals award-winning instruments that they will use day by day to develop a guest-centric tradition, optimise their visitor expertise, and the working of their enterprise and, in the end, drive income utilizing on-line surveys and popularity administration. GuestRevu gives native help in South Africa and the UK and is a Tripadvisor Platinum Evaluation Assortment Companion.

About Stenden College
Stenden South Africa is a Non-public Increased Training Establishment and a world campus of NHL Stenden College of Utilized Sciences in The Netherlands.  It has constructed a popularity for providing premium greater training to the African market and being a powerful catalyst to its surrounding communities while offering internationalisation alternatives for tons of of European college students yearly. Its BCom Hospitality Administration programme enjoys benchmark standing on the African continent whereas its BBA Catastrophe Reduction Administration has opened a novel pathway to feed the Catastrophe Administration sector with much-needed professionals who can hit the bottom working. Stenden South Africa’s credo of Unleashing Potential is seen within the distinctive profession paths of its graduates.

About HOSPA
HOSPA is the affiliation serving to hospitality’s specialist leaders to develop their careers and community, in addition to maintain updated with {industry} tendencies and developments. HOSPA gives a large and rising vary of alternatives for members, from networking conferences and webinars which handle particular matters to intensive skilled growth programmes and the most recent {industry} knowledge disseminated by way of quite a lot of mediums.

About Hop
Hop is a cloud-based property administration answer for the hospitality {industry}, together with impartial inns, lodge teams and self-catering lodging and gives options globally, Hop gives a Channel Supervisor, fee FREE Reserving Engine, Property Administration instruments akin to a Housekeeping module, real-time Income Administration, Occasion Administration, CRM and lots of different hospitality service integrations akin to Epos, Locks, TV’s and Accounting Software program.


This submit initially appeared on the GuestRevu weblog right here and is reproduced with their permission.

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