SevenRooms Companions with Curator Resort & Resort Assortment to Elevate Visitor Experiences, Engagement and Loyalty


NEW YORK (October 29, 2024) – SevenRooms, the main CRM, advertising and marketing and operations platform for the hospitality trade, right this moment introduced its strategic partnership with Curator Resort & Resort Assortment (“Curator”), a definite assortment of greater than 100 impartial inns and resorts throughout america. This collaboration expands the alternatives for Curator’s member inns, enabling them to boost visitor experiences whereas driving income progress and price financial savings.

By means of this partnership, SevenRooms turns into a most well-liked vendor inside Curator’s complete know-how stack of hospitality options. Vetting know-how that finest serves the wants of impartial inns, Curator affords members optionality in deciding on instruments that improve their operations, versus counting on one-size-fits-all options. Curator members can now entry SevenRooms at most well-liked pricing, guaranteeing that every property can leverage the cutting-edge know-how to seize beneficial visitor knowledge, drive repeat enterprise by superior advertising and marketing instruments, and optimize their operations. By means of SevenRooms’ highly effective CRM and advertising and marketing suite, hyper-personalized campaigns are mechanically created throughout e-mail, textual content, and different advertising and marketing channels, resulting in elevated visitor engagement, improved loyalty, and elevated income and profitability.

“Unbiased inns face distinctive challenges in right this moment’s aggressive market, and our partnership with Curator Resort & Resort Assortment is designed to empower these properties to thrive,” stated Joel Montaniel, CEO of SevenRooms. “By offering a platform that will increase income and profitability mechanically, we assist operators of all sizes – whether or not luxurious resorts or boutique city properties – develop relationships with company, combine with the lodge tech stack seamlessly, and streamline operations. This allows impartial inns to compete extra successfully whereas delivering customized visitor experiences at scale. Our know-how may even assist Curator properties supply one-of-a-kind experiences at their locations the world over, resulting in loyal company that can return extra typically.”

Curator’s impartial inns and resorts will profit from SevenRooms’ potential to personalize each step of the visitor journey, from reservations to occasions and experiences to operations and advertising and marketing. The platform’s subtle knowledge seize capabilities allow inns to grasp and anticipate visitor preferences, making a extra partaking and memorable expertise that encourages repeat enterprise. For luxurious properties like LaPlaya Seashore & Golf Resort or 1 Resort San Francisco, this know-how has confirmed important in driving eating site visitors and growing profitability of their F&B retailers. Each bigger resort property teams and smaller city boutiques can equally leverage SevenRooms to optimize visitor engagement and enhance income efficiency.

“SevenRooms empowers lodge groups to raise the visitor expertise by its superior knowledge capabilities, sturdy advertising and marketing and loyalty instruments, and seamless integrations,” stated Brent Hayhurst, Vice President of Program Growth at Curator Resort & Resort Assortment. “Our members can now profit from a platform that permits customized engagement and enhances visitor loyalty, whereas profiting from unique worth, making it a wise all-around funding for his or her operations. This partnership aligns completely with our mission to carry one of the best know-how options to our impartial properties, serving to them keep aggressive and worthwhile.”

SevenRooms’ key differentiator lies in its complete CRM and visitor engagement capabilities, which permit inns of each dimension and scale to seize and make the most of knowledge throughout all the visitor journey –  from reservations and occasions to advertising and marketing and operations. This deeper personalization and integration with different techniques in a lodge’s tech stack permits them to boost visitor experiences and drive repeat enterprise extra successfully than extra reservation-focused platforms.

“We selected SevenRooms as a result of it permits us to attach with company on a deeper degree,” stated Kendall Hanson, Director of Operations at 1 Resort San Francisco. “Whether or not reserving a restaurant reservation or a singular expertise at our property, the info we seize by the platform permits us to ship customized experiences that preserve company coming again. The analytics from SevenRooms are unmatched in comparison with different CRMs. Hospitality is at all times high of thoughts for us, and SevenRooms helps us execute high-touch experiences for each visitor.”

For extra info on how SevenRooms may also help your lodge’s meals and beverage retailers improve visitor expertise and engagement, go to www.sevenrooms.com.

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