Detailed knowledge and insights helped the Sahid Motels & Resorts crew make higher selections and enhance profitability.
Sahid Motels & Resorts is Indonesia’s first Nationwide Hospitality Firm established in 1965, via its first lodge property Sahid Jaya Solo. Since its inception, the corporate has continued to develop, asserting its first foray into the worldwide market by managing inns in Uzbekistan.
The group at the moment manages 21 inns, all run underneath the philosophy “The place Custom, Tradition and Service Merged”. Sahid Motels can meet their friends’ enterprise and leisure wants via its vary of properties positioned within the metropolis, or close to seashores and mountains.
A necessity to enhance effectivity and accuracy
Earlier than implementing STAAH, Sahid Motels manually managed the charges on all its channels. That was time-consuming for the crew and opened the door to points reminiscent of unintentional overbooking or misplaced income because of delayed fee updates. Additionally charges throughout completely different properties weren’t synced as every entered its personal charges.
STAAH mounted these points.
Agreed charges might be inputted by way of a single dashboard, set both at Group Stage or Property Stage. Inputted charges are rapidly up to date throughout all on-line channels in real-time. Equally closing out bookings or adjusting up charges when some dates are getting totally booked out is finished from a single dashboard.
STAAH additionally introduced additional efficiencies in fee setting that had been beforehand lacking via insightful reporting that’s obtainable at each group and particular person property stage. Studies have a number of views (administration/ detailed), relying on the individual taking a look at them. Reductions might be arrange dynamically by way of sensible pricing by area or property.
One other underrated characteristic is the STAAH cell app that permits customers to make updates on the go. In an business the place your desk is the final place you’d be discovered, the app is nice to remain on high of fee administration whereas making certain you’re delivering an important visitor expertise.
A 25% leap in on-line income
Organising the Sahid Motels’ properties on STAAH was straightforward and well-supported by STAAH’s buyer care crew. Even after the onboarding was accomplished, Sahid enjoys devoted customer support from their STAAH account supervisor. The STAAH crew isn’t just attentive to points, however proactive in encouraging Sahid to make use of the platform options that may drive up efficiencies in income.
Since they began utilizing STAAH, Sahid Motels has reported a 25% improve in on-line income and naturally operational efficiencies which can be more durable to seize however the affect of which is felt on the ground of every of their properties.
STAAH has a number of customers at Sahid. Its straightforward interface and user-driven strategy to administration has meant coaching a number of customers on it’s easy. In a gaggle atmosphere this decreases reliance on just a few folks and de-risks the method of charges and stock administration.
The Sahid crew positively recommends different hoteliers to think about STAAH. It’s straightforward and intuitive, high-performing and comes with dependable assist. All components add as much as ship outcomes which can be seen and measurable.
Discover extra about Sahid Motels & Resorts at sahidhotels.com
Sahid Motels & Resorts drives a 25% uplift in on-line income with STAAH was final modified: February twenty sixth, 2024 by
