Safestay PLC, one in all Europe’s largest hostel teams, is happy to announce its partnership with Cloudbeds, the trade’s premier hospitality administration platform.
As a part of the multi-year partnership beginning in January 2025, Safestay will transfer its 20-strong Europe-wide hostel portfolio onto the Cloudbeds Enterprise Platform, constructing its expertise stack on Cloudbeds’ award-winning PMS. The transfer is a part of Safestay’s ‘Platform for Progress’ technique by which it’s investing for future success.
The Cloudbeds Enterprise Platform offers a centralised multi-property PMS for managing all Safestay’s owned, leased, managed, and franchised properties. Cloudbeds’ revolutionary unified expertise will present the corporate with a single complete view of buyer information throughout all properties and reserving platforms, enabling Safestay to offer a superior trendy visitor expertise, improve its business and advertising technique, and streamline operational prices throughout its rising portfolio.
The transfer to Cloudbeds will:
- Maximise revenues by use of AI-driven yield and pricing software program;
- Drive additional monetary efficiencies for the enterprise by securing extra beneficial fee fee charges;
- Additional improve Safestay’s spectacular direct reserving technique by optimising the client reserving course of throughout all direct reserving channels together with Safestay’s model web site and offering enhanced performance for Safestay’s Group Reservation Workplace;
- Improve the expertise from reserving to departure each for company and employees by the monitoring of buyer preferences and the supply of a customer-centric net app;
- Improve buyer communication by the supply of a multilingual AI-driven chat & messaging customer support;
- Improve Safestay’s membership programme by offering tailor-made gives and individualised advertising messages to members according to their preferences.
The launch of Safestay’s partnership with Cloudbeds is the most recent step within the firm’s funding in visitor expertise and operational excellence because it seems to be to develop throughout Europe. It follows different operational and digital investments, together with the combination of a brand new buyer administration instrument and the implementation of cellular check-in and cellular keys.
Larry Lipman, Govt Chairman at Safestay, commented: “We’re excited to be working with Cloudbeds to implement this vital platform into our enterprise, which is not going to solely drive monetary and operational efficiencies but in addition be sure that we’re persevering with to ship the very best-in-class expertise for our company.
As Safestay continues to develop throughout key vacation spot cities throughout Europe, this initiative, according to our broader ‘Platform for Progress’ technique, positions Safestay nicely for future success.”
“We’re trying ahead to supporting Safestay’s strategic imaginative and prescient as they place themselves for important development,” mentioned Adam Harris, CEO of Cloudbeds. “The Cloudbeds Enterprise Platform is purpose-built to assist dynamic, multi-property hospitality teams like Safestay, offering them with highly effective expertise mixed with world-class 24/7 assist, from implementation and coaching by day-to-day operations. Our partnership represents a pivotal second in hostel expertise, the place innovation meets scalable development.”
About Safestay
Safestay PLC is one in all Europe’s largest hostel teams, working within the fragmented and fast-growing international hostel market that’s anticipated to be value $8.9bn yearly by 2027*.
Safestay’s portfolio of 19 premium hostels and one lodge gives company each personal and shared rooms in vacation spot cities throughout the UK, Spain, Belgium, Czech Republic, Germany, Greece, Italy, Poland, Portugal, and Slovakia.
The Group at present gives 3,580 beds throughout its places and offered 848,633 mattress nights in 2023, a 17% improve in opposition to the prior 12 months.
Safestay’s mission at every of its places is to offer a secure, inclusive, and gratifying area that caters to the wants of various travellers. Its properties provide first-class places and considerate designs that cater to the completely different wants of travellers, from digital nomads to backpackers and from households to group travellers.
The corporate’s robust development momentum continues and through 2024 has introduced the acquisition of a freehold lodge property in Brighton and a lodge in central Cordoba, Spain, with the intention of changing these right into a 220-bed hostel and 100-bed hostel respectively, in addition to the signing of its first administration contract for a 120-bed hostel on Spain’s Costa Blanca.
*Supply – Markets and Analysis, August 2022
Safestay’s pan-European places embody:
- Athens Monastiraki, Greece
- Barcelona Gothic, Spain
- Barcelona Passeig de Gracia, Spain
- Berlin Kurfurstendamm, Germany (lodge)
- Bratislava Presidential Palace, Slovakia
- Brighton, UK (in improvement)
- Budapest, Hungary (in improvement)
- Calpe Seafront, Costa Blanca, Spain
- Cordoba Mezquita Cathedral, Spain
- Brussels Grand Place, Belgium
- Glasgow Charing Cross, UK
- Edinburgh Cowgate, UK
- London Elephant & Fortress, UK
- London Kensington Holland Park, UK
- Lisbon Bairro Alto, Portugal
- Madrid Central, Spain
- Pisa Centrale, Italy
- Prague Charles Bridge, Czeck Republic
- Warsaw Previous City, Poland
- York Micklegate, UK
About Cloudbeds
Cloudbeds is the main platform redefining the idea of PMS for the hospitality trade, serving tens of hundreds of properties in additional than 150 nations worldwide. Constructed from the bottom as much as be masterfully unified and scalable, the award-winning Cloudbeds Platform brings collectively built-in and built-in options that modernize lodge operations & finance, distribution & advertising, visitor expertise, and income & analytics.
Based in 2012, Cloudbeds has been named a prime PMS, Resort Administration System and Channel Supervisor (2021-2025) by Resort Tech Report, World’s Greatest Resort PMS Options Supplier (2022) by World Journey Awards, and acknowledged in Deloitte’s Expertise Quick 500 in 2024.
