Royal Caribbean ship caught in Mexico in a single day, delayed return

Royal Caribbean’s Brilliance of the Seas was caught in Progreso, Mexico, in a single day on account of technical points. Consequently, the ship’s return to New Orleans, Louisiana, has been delayed. 

Person cgbdpm shared the information to a Royal Caribbean Weblog dialogue discussion board on Oct. 24, saying, “At present on [Brilliance] of the seas in Progresso, Mexico. We must always have left port 2 hours in the past and captain stated engineers stated we needs to be underway hopefully quickly. Appears like engine points.”

CruiseGus later commented that the ship was simply sitting in port with the on line casino closed. “Huge income misplaced,” they added. Not solely that, however they talked about that the bars have been “slammed.”

The problems come on the finish of a 7-night Western Caribbean cruise from New Orleans, Louisiana. Progreso was the final port of name, following Cozumel, Mexico, and Grand Cayman. 

As of 11:00am EST on Friday, October 25, the vessel’s location has moved, indicating the ship has efficiently departed Mexico. 

“We’re shifting.. I’ll replace once they give us an arrival time for New Orleans,” commented cgbdpm on the dialogue discussion board. 

Brilliance of the Seas, a 90,090 gross registered ton ship launched in 2002, is due again in New Orleans on Saturday, Oct. 26. Nevertheless, Brilliance was presupposed to have a full day at sea en route again to Louisiana. Now, the ship is predicted to reach in NOLA round 5:00pm, delaying the subsequent cruise’s departure. 

The Radiance Class vessel is scheduled to depart on a 7-night Western Caribbean cruise to Cozumel, Grand Cayman, and Progreso on the twenty sixth. Nevertheless, Royal Caribbean emailed impacted friends informing them of a delayed embarkation course of. 

“We’re excited to welcome you onboard Brilliance of the Seas for our October 26, 2024, crusing! Earlier than you head to the terminal, we have now an necessary replace to share with you,” the e-mail reads.

“To make sure a clean boarding course of, all friends ought to plan on arriving at your new arrival time as listed under. All friends should be checked in and onboard by 11:00 PM and we’ll now set sail at 11:30 PM.  Moreover, arriving sooner than your adjusted time will lead to being turned away till your new check-in time. Please arrive no later than 10:30 PM.”

Furthermore, the e-mail states that whereas no ports of name have been canceled, the instances will differ due to the delayed departure. Moreover, Monday will likely be a sea day, with Cozumel’s cease being moved to Wednesday. 

Brilliance will likely be docked in Grand Cayman from 8:00am to 4:00pm on Tuesday, Oct. 29, Cozumel from 10:00am to six:00pm on Wednesday, and Progreso from 9am to six:00pm on Thursday. Then, the ship may have at some point at sea earlier than returning to NOLA on Saturday, Nov. 2. 

As compensation, Royal Caribbean is offering friends with a refund of at some point’s cruise fare as onboard credit score, in addition to a pro-rated refund for pay as you go each day packages and gratuities. Any unused credit will likely be refunded to the cardboard on file as much as 14 enterprise days from disembarkation.  

Points earlier this 12 months

Throughout her stint in Australia and the South Pacific, Royal Caribbean canceled a 5-night cruise onboard Brilliance of the Seas on account of surprising technical points.

The earlier 11-night crusing was additionally impacted, with the ship canceling its scheduled stops in New Caledonia, Thriller Island, Port Vila, and Luganville. As an alternative, the vessel returned to Sydney, Australia, 4 nights sooner than anticipated. 

Furthermore, the April 4, 2024, cruise’s departure date was pushed again to April 7. 

Brilliance of the Seas is not the primary Radiance Class ship to battle with technical issues

Final September, Radiance of the Seas canceled two Alaska cruises due to unplanned technical issues with the ship’s propulsion system. 

Passengers on the Sept. 1 crusing have been knowledgeable on embarkation day that their cruise was canceled. As friends had already boarded the ship, Royal Caribbean allow them to keep onboard for 2 nights to offer them time to regulate their journey plans. The Sept. 7 cruise was canceled as properly. 

The points continued into 2024, with Royal Caribbean altering a 4-night open-jaw crusing from Los Angeles to Vancouver. Although passengers disembarked on April 26 as scheduled, all stops alongside the best way have been canceled, and Radiance arrived in Canada at round 9:00pm on April 25, spending the evening in port. 

Subsequently, the April 26 cruise was canceled, too. Passengers discovered after that they had boarded the ship. Company boarded as deliberate after being knowledgeable that their departure can be delayed by two days to permit ample time to repair the problem. 

Nevertheless, round mid-day on Sunday, an announcement was made informing passengers that their cruise must be canceled to repair the continued technical drawback.