Travellers in search of gems on the Island of the Gods will uncover that Potato Head Suites & Studios is a must-visit vacation spot. Situated in Seminyak, Indonesia, Potato Head Suites & Studios is luxurious seashore lodging only a few steps from Batu Belig Seaside.
The property homes 225 rooms, 167 of that are studios and the remainder are suites. This luxurious lodging presents quite a lot of visitor facilities within the type of free bicycles, an outside swimming pool and a big backyard space. The resort can also be open to the general public: offering non-public rooms and amenities, in addition to public areas.
In 2023, Potato Head Suites & Studios was ranked fortieth in The World’s 50 Greatest Lodges. Recognition from The World’s 50 Greatest, one of the prestigious resort and restaurant awards within the business, affirms its place as a premier vacation spot in Bali.
Potato Head’s dedication to sustainability can also be mirrored within the B Company certification they achieved by way of the B Influence Evaluation. This recognition underscores the dedication to selling environmental sustainability and setting new requirements within the hospitality business.
We caught up with the workforce to debate latest success and the way SiteMinder has been an enormous assist alongside the way in which.
The absence of ample system assist
Regardless of establishing model excellence, each day operations at Potato Head Suites & Studios had been tormented by operational troubles as a result of lack of succesful administration techniques.
Dimitri Swandanu, E-Commerce Supervisor, defined that the lodging has many rooms and requires a posh system for creating room varieties and yield guidelines.
“That is tough to do if it’s not supported by an ample system,” he mentioned. “A system that’s not complicated can’t assist a lot; it is going to solely burden the workforce with guide work.”
Furthermore, Dimitri understands very effectively that as a resort, Potato Head Suites & Studios has many necessities so as to market rooms. This is without doubt one of the causes the lodging selected to depend on SiteMinder’s platform.
“Solely SiteMinder is ready to fulfil the necessities we now have,” he mentioned.
Dimitri defined that Potato Head Suites & Studios determined to undertake SiteMinder’s channel supervisor in 2020.
“SiteMinder has a whole lot of connectivity to varied channels & ecosystem companions,” he mentioned. “Apart from that, the shopper assist can also be good.”
Bookings jumped 38%, income & occupancy elevated
In accordance with Dimitri, Potato Head Suites & Studios skilled a satisfying improve in bookings after utilizing SiteMinder.
“Reservations, from our web sites and OTAs, elevated by 38% from 2022 to 2023 after utilizing SiteMinder,” he defined.
Moreover, SiteMinder’s channel supervisor additionally helps the resort clear up points associated to constructing room varieties & yield guidelines.
“Potato Head is now capable of construct room varieties & yield guidelines simply, so it could actually improve occupancy and income generally,” Dimitri continued.
The yield guidelines from SiteMinder’s channel supervisor additionally allowed the enterprise to pay attention extra carefully on worthwhile methods.
“We will deal with a dynamic charges technique which can assist increase income,” Dimitri mentioned.
Satisfaction fee exceeds 100%
The workforce has additionally been capable of maximise gross sales attributable to room distribution throughout varied channels.
“Aside from that, our workforce additionally reduces guide work due to SiteMinder,” he mentioned.
That is necessary to Dimitri as a result of now his workforce can deal with different methods.
Not solely are Dimitri and his workforce glad, he admits the guests additionally welcome the optimistic modifications that SiteMinder introduced.
“Prospects admit they’re 110% glad, since all the things is now extra seamless utilizing the SiteMinder channel supervisor,” he concluded.
Thanks Dimitri! SiteMinder is honoured to be part of Potato Head Suites & Studios’ success story.
