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Misoon Kong – Normal Supervisor – Hilton Chicago
Hilton Chicago introduced the appointment of Misoon Kong as basic supervisor. She is the primary girl to carry the place on the resort within the property’s 97 years of historical past, rounding out Nationwide Girls’s Historical past Month.
Most lately, Kong served as complicated basic supervisor of Juniper Lodge Cupertino, Curio Assortment by Hilton and DoubleTree by Hilton Lodge San Jose, the place she was chargeable for optimizing resort income and enhancing the visitor keep expertise.
Kong brings greater than 20 years of resort trade data and experience to her new position at Hilton Chicago. She has a profitable historical past operating accommodations within the U.S. and Korea, with a various background in resort operations, gross sales and advertising, rooms and income administration, complemented by broad expertise in management positions at resort, airport, and luxurious accommodations. Her tenure as a hotelier contains further postings at JW Marriott Seoul, Marriott Seattle, and Marina del Rey by Marriott.
In 2022, Kong was acknowledged by Hilton and the California Lodge & Lodging Affiliation as “Excellent Normal Supervisor of the Yr.” Throughout her profession, Kong has been the recipient of quite a few awards and accolades together with recognition for operations excellence, finest profitability, environmental efforts, and has been named a recipient of and first-time recipient for California Lodge Lodging Affiliation’s Range, Fairness and Inclusion Award.
“It’s a nice honor and milestone to be appointed as the primary feminine basic supervisor at Hilton Chicago and cemented inside its lengthy historical past, particularly throughout Nationwide Girls’s Historical past Month,” mentioned Kong. “I’m excited to take this step into the following iteration of my profession with Hilton and proceed to steer with Conrad Hilton’s imaginative and prescient of spreading the sunshine and heat of hospitality, whereas fostering the already robust basis of range, fairness and inclusion with the Hilton Chicago crew. I look ahead to main the operations of this extremely regarded resort in Chicago, and to sharing my ardour for mentoring and growth, creating revered visitor experiences and exceeding possession expectations.”
Kong holds a bachelor’s diploma in Lodge, Restaurant and Institutional Administration from Penn State College. She loves mentoring upcoming leaders within the hospitality trade and continues to have many mentees. In her leisure time, Kong enjoys spending time along with her daughter Katie, who’s following in her footsteps, perusing a hotelier profession in gross sales. An avid canine aficionado, she is raring to start exploring Chicago along with her 160 pound Saint Bernard, Noah, who has been bestowed the distinction of Hilton Chicago’s resident VIP (crucial pup).
