When trying to find essentially the most acceptable lodging vacation spot on the Island of the Gods, typically the only option is the obvious. Established in 1989, Kupu Kupu Barong Villas & Tree Spa by L’Occitane is a luxurious villa that provides spectacular views of the Ayung River, the longest river on the island of Bali.
Not solely is it an unique retreat with direct entry to the magnificent rice fields and enchanting Ayung River, the service at Kupu Kupu Barong is accomplished with services reminiscent of a personal pool, L’Occitane Spa Expertise, effective eating at La View Restaurant, and actions reminiscent of trekking, river rafting, and yoga.
The property is wrapped in a design that displays Balinese tradition, and offers 47 rooms throughout 9 completely different villas. Kupu Kupu Barong is the primary property established by the Kupu Kupu Barong Group, which homes a number of properties reminiscent of Jungle Retreat, Kupu Kupu Jimbaran, and Kupu Kupu Phangan in Thailand.
Enterprise runs easily with SiteMinder’s platform
Since 2015, Kupu Kupu Barong has entrusted SiteMinder to allow its success and makes use of nearly all of the obtainable options.
Iluh Eka Fibriani, E-commerce & Gross sales Supervisor at Kupu Kupu Barong, felt she wanted assist from SiteMinder, particularly as a result of her property is linked to fairly quite a lot of native and worldwide on-line journey brokers (OTAs).
“Aside from that, we’re additionally linked to B2B channels,” Iluh continued.
Iluh talked about that whereas utilizing SiteMinder, the resort has by no means skilled any important issues or obstacles.
“SiteMinder’s channel supervisor is straightforward and simple to grasp. Overbooking can be very uncommon, nearly non-existent now,” she stated.
Because of SiteMinder, Kupu Kupu Barong experiences quick, straightforward and automated room reserving updates, which incorporates receiving instantaneous reserving notifications through electronic mail.
Extra bookings, straightforward work
What in the event you might increase your lodge’s bookings and income whereas additionally lowering your workload? Our sensible lodge platform helps you do precisely that.
Bookings skyrocket with out complication
One of many many advantages of SiteMinder that has satisfied Kupu Kupu Barong to stay a long-term buyer is the convenience of integration with different lodge techniques.
Within the final yr, this resort has additionally loved a surge in bookings from OTAs and setting costs has by no means been simpler.
“We noticed a 50% enhance in bookings from our OTA connections,” Iluh stated. “Mapping room costs and availability can be easy as a result of SiteMinder’s onboarding workforce has defined all of it completely.”
Moreover, Iluh and her workforce are capable of carry out duties rapidly and simply due to SiteMinder’s easy-to-navigate consumer interface. Iluh additionally praised SiteMinder’s fee multiplier function.
“This function is extraordinarily useful and simple to make use of for direct reserving technique,” she continued.
The one reliable accomplice
Experiencing the advantages of utilizing SiteMinder for the previous 9 years, Iluh admitted that she continues to advocate SiteMinder to different hoteliers in Bali.
“If there’s a straightforward answer, why search one thing else? Many different hoteliers have used SiteMinder, then modified to a different platform. Nonetheless, in the long run they returned to utilizing SiteMinder as a result of it’s at all times the better selection,” Iluh defined.
Thanks Iluh! SiteMinder appears to be like ahead to overseeing Kupu Kupu Barong’s future success.
