Hailing from Pau, a picturesque commune nestled by the Pyrenees, Julien Labays launched into a journey that might ultimately lead him to a distinguished profession in hospitality. Labays discovered his calling progressively, drawn by an innate sense that hospitality was the place he belonged. With over 20 years of expertise, Labays celebrates a big milestone as he assumes the position of Resort Supervisor at Rosewood Baha Mar in The Bahamas. On this new place, Labays will collaborate intently with Managing Director Monica Ortiz, with a particular concentrate on elevating the visitor expertise throughout all areas of the resort to fulfill Forbes 5-Star requirements.
Reflecting on his journey, Labays acknowledges that his household’s affect was instrumental in shaping his character and instilling a deep want to serve—qualities which have grow to be the cornerstone of his profitable profession. His skilled path, enriched by roles at prestigious hospitality manufacturers reminiscent of Sofitel, The Setai, and Fairmont Resorts & Resorts, has been outlined by numerous significant acts of service, every contributing to the constructive affect he has made within the business.
With a background in luxurious hospitality, together with his position as Director of Resort Operations on the Fairmont Miramar Resort & Bungalows and Regional Director of Meals & Beverage Operations at The Setai Miami Seaside, Labays arrived in Nassau with excessive expectations. What he encountered on his first day, nonetheless, surpassed all of them—a profound sense of authenticity. “Bahamians are inherently heat and welcoming,” says Labays. “Their hospitality is not only a job; it is who they’re. Company can sense the distinction between mere politeness and real care, and that is what units Rosewood Baha Mar aside. It is luxurious that seems like a house away from house.”
“We’re thrilled to welcome Julien to Rosewood Baha Mar,” mentioned Managing Director Monica Ortiz. “He brings a wealth of experience and a deep understanding of what makes this place really particular for our company. Our purpose is to create a way of life for our discerning guests, and that may solely be achieved with a passionate chief to assist a workforce just like the one Julien is now working with.”
As he settles into his new position, Labays is keen to make a long-lasting affect. A longtime admirer of the Rosewood Resort Group, he holds Sonia Cheng in excessive regard for her visionary strategy to trendy luxurious way of life, which emphasizes a deep connection to native tradition and historical past. For Labays, what really defines the Rosewood expertise in The Bahamas is the folks. He’s thrilled to work with a primarily Bahamian workforce, complemented by colleagues from greater than seven totally different nations—every an knowledgeable of their subject—reflecting the range of the clientele at Rosewood Baha Mar. Labays is worked up to nurture the subsequent era of hospitality leaders, recognizing in them the identical real want to serve that has been the cornerstone of his personal success—a top quality he attributes to his upbringing.
“We have assembled an excellent workforce right here, and I am excited to work intently with our complete workforce to craft unforgettable experiences for our company at Rosewood Baha Mar,” Labays remarked. “Essentially the most rewarding a part of this business is the real gratitude from company,” says Labays. “Hospitality is, at its core, folks taking good care of folks.”
