One of many prime perks of reserving a set on a cruise ship is entry to the concierge, however what are you able to count on from them?
The suite concierge serves as visitor providers, buyer advocate, and drawback solver rolled into one.
Each Royal Caribbean ship has a subset of advantages reserved solely for passengers which might be booked in a set, together with reserved pool seating, a non-public lounge, and added providers.
A part of the justification for the upper price ticket a set comes with is the comfort issue that will get added in, and the suite concierge is a significant part of that.
So long as you are in a full suite (Grand Suite or greater class cabins), then you definately get to reap the benefits of the concierge providers. On the most important Royal Caribbean ships, there are literally two concierges onboard to assist cut up the work load.
If you happen to’re booked in a set, this is what you possibly can count on from the concierge onboard and even earlier than the cruise.
What can the suite concierge do for you?
The suite concierge is all the time positioned within the suite lounge, the place they work in the course of the day and early night to help visitors. They’re there to make your cruise higher in any manner they presumably can.
Just a few days earlier than your cruise begins (often 4 to 7 days earlier than embarkation), you possibly can count on an electronic mail from the concierge introducing themselves to you, and outlining the advantages they’ll present.
This electronic mail is an effective primer for expectations, and how you can simply reap the benefits of your suite advantages.
Earlier than the cruise begins, the concierge can help you with making specialty eating reservations, present reservations, or clarifying any questions you might need.
Tip: If you happen to bought a specialty eating package deal, you must electronic mail the concierge with an inventory of eating places and occasions to e-book to save lots of you the time of constructing the reservations as soon as onboard.
Talking of eating, you possibly can ask to the concierge to make a Coastal Kitchen reservation too.
Whereas the concierge can e-book present occasions for you, I would advise you to e-book present reservations as quickly as they turn into obtainable to e-book 30 days earlier than the cruise sails, as a result of present tickets often promote out shortly.
Another widespread requests to make of the concierge embrace:
- Observe dietary restrictions on the eating profile
- Request a Important Eating Room desk for simply our household, not a shared desk
- Ask to have beds separated within the suite
- Request corkscrew in cabin for wine
- Request further hangers
- Request extension twine and distilled water for CPAP machine
The concierge may e-book shore excursions or household photograph reservations.
You need to get an electronic mail again confirming any requests you made, or advising you of different choices if they can’t help.
Onboard the ship
If you board your ship, you possibly can go as much as the suite lounge to satisfy the concierge. This can be a good concept to not solely put a face to the identify, however verify any of the requests you made pre-cruise or get clarification on any questions.
Throughout your crusing, the concierge is there to make your cruise higher.
There are posted hours the concierge is obtainable at their desk. You may both go to them in individual or give them a name. You need to go to them for any points you may have that you simply may in any other case go to Visitor Providers for.
Along with drawback fixing, the suite concierge can be a pleasant face. They are going to repeatedly strike up conversations with suite visitors within the lounge, and love attending to know their visitors.
In the course of the night cocktail hours, the concierge acts as a sort of emcee, serving to folks discover seats, directing waiters to get drink orders, and make sure the hors d’oeuvres are replenished repeatedly.
Whereas they’ll generally be busy with their clerical duties, they make an effort to get to know their visitors.
Escort off the ship
Maybe my favourite suite concierge profit is their help getting off the cruise ship on the ultimate morning.
There may be very lengthy traces disembarking the ship on the ultimate morning, however the suite concierge shall be pleased to get you thru the traces.
Previous to the top of the cruise, you possibly can organize to satisfy the concierge at a chosen location and they’ll stroll your loved ones off the ship. This implies they are going to minimize the road and bypass most, if not all, of it.
This can be a large time saver, in addition to sanity saver. Once I cruise with youngsters, it is such a aid to not have to face in line.
Is it value it to pay for concierge entry?
The one approach to get entry to the a cruise concierge is to pay extra for a set (or turn into a Pinnacle Membership member, however probably not sensible for many readers), and that’s all however actually a better value than a decrease class room.
Other than the inherit advantages of reserving a set, the suite concierge entry is a stunning contact, however I would hesitate to go so far as to say it is value it each time.
Accessing the cruise concierge is extra akin to the “icing on prime” of getting suite entry. You need to e-book a set since you worth the additional house the room offers, bonus Crown and Anchor factors, and the extras cruise visitors get included with their fare.
How useful the concierge is is determined by you and the way a lot interplay you may have with them. If you happen to’re going to spend so much of time within the suite lounge and make many requests of the concierge, they’re completely value it. However each cruiser handles the entry in another way.
On shorter cruises, the worth is probably going much less since there’s much less time to reap the benefits of their providers.
I’ve all the time loved the help offered by the concierge, and I am grateful for even the smallest of help. The escort off the ship on the finish of the cruise might be the only finest service they offered and it made a giant distinction when my youngsters have been youthful.
So do you have to e-book a set only for the concierge? Most likely not, however I feel you will benefit from the worth they add to your cruise. Simply keep in mind to reap the benefits of what they provide.
