CHICAGO—On account of development within the Americas area, Hyatt introduced new senior management appointments and organizational buildings designed to help the corporate’s concentrate on development, operations, and efficiency inside the area. With the organizational construction, Hyatt’s Americas area is now comprised of two subregions—United States and Canada and Latin America and the Caribbean (LAC)—led by two newly appointed subregional presidents, respectively: Susan Santiago and Gabriel Felip who each report back to Pete Sears, group president, Americas, efficient January 2024.
In her new function as president, United States and Canada, Santiago is answerable for the expansion and efficiency optimization of Hyatt’s owned and managed portfolio. She is in her thirty second yr with Hyatt and has held quite a few positions main operations, most not too long ago as senior vp of Hyatt’s Way of life Division and Miraval model.
As president, Latin America & Caribbean, Felip leads operational efficiency for all managed and owned Hyatt lodges within the area throughout all manufacturers, together with Hyatt’s Inclusive Assortment. Felip has greater than 30 years of hospitality and tourism expertise and beforehand served as Hyatt’s group president of iIclusive Assortment world operations.
“Our new Americas construction allows us to additional help our resort groups and homeowners in additional personalized, regionalized methods—and that is designed to assist us proceed driving robust outcomes by means of intentional and sustainable development for the area,” mentioned Sears. “With these adjustments, we proceed our momentum in positioning Hyatt as the popular hospitality model, delivering significant and memorable experiences for company and driving outcomes for our homeowners.”
Included within the Americas’ new subregional construction are three newly created roles inside the operations, business providers, and finance features, respectively: Yvette Martinez-Edwards has been promoted to senior vp, discipline operations, Luxurious and Miraval, reporting to Santiago; Shyla Gardner re-joins Hyatt as vp, business providers, Latin America and the Caribbean, reporting to Asad Ahmed, senior vp, business providers, Americas; and Juan Pablo Puerta now serves as senior vp, finance, Latin America and the Caribbean, reporting to Liz Bauer, senior vp, finance, Americas.
With a concentrate on driving operations inside Hyatt’s luxurious manufacturers, Martinez-Edwards oversees Hyatt’s managed luxurious and Miraval resort portfolio for the Americas area. Most not too long ago, Martinez-Edwards served as vp of discipline operations the place she led a gaggle of full-service Timeless Assortment properties within the East area. She additionally beforehand led Hyatt’s gross sales technique in Latin America and the Caribbean and for the Miraval model.
Gardner leads a cross-functional LAC Industrial Providers staff that gives a business technique for the LAC market and additional develops model tales that present Hyatt’s tradition and differentiators for Hyatt’s full LAC portfolio, together with the Inclusive Assortment. Earlier than this function, Gardner acted as vp of gross sales and advertising and marketing for Playa Resorts and beforehand served as an space director of gross sales and advertising and marketing in Mexico for Hyatt.
To additional help Hyatt’s intentional long-term development technique, Puerta is answerable for main the finance perform and driving property efficiency optimization all through Latin America and the Caribbean. Puerta additionally continues to steer the area’s perform for Hyatt’s Inclusive Assortment. Earlier than this function, Puerta served because the CFO of Apple Leisure Group.
