How Do You Know When Your Housekeepers Are in Duress?


For a lot of lodging properties, the housekeeping division employs extra associates than every other, typically numbering within the dozens and even a whole bunch. And more often than not, these room attendants, widespread space cleaners, housemen, and inspectors will probably be working alone. This makes them extra susceptible to harm or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house places.

How are you aware the place your housekeeping associates are at any time limit, and whether or not they’re secure? How can a room attendant discreetly summon help in a scenario the place a visitor is appearing inappropriately? Or maybe a lone worker requires fast assist associated to an on-the-job harm, equivalent to a chemical splash to the eyes or pores and skin or a slip-and-fall harm.

Duress beacons can present a degree of reassurance and fast response for these kind of situations. Just like a panic alarm, duress beacons discreetly ship a name for help to designated personnel equivalent to safety officers, managers, or flooring inspectors when the housekeeper depresses a concave button on the again of his or her nametag, worker identification cardholder, or a pocket-sized fob gadget. The beacon will then transmit a code and the affiliate’s location by way of the lodge’s Wi-Fi system or comparable mobile transponder that can work together with a proprietary cloud platform and set off alerts to designated personnels’ smartphones or computer systems, enabling them to reply. Some fob programs are additionally outfitted with high-decibel alerts to scare off attackers or draw consideration to the necessity for help.

Duress beacons require minimal coaching, are intuitive to make use of, and may be activated by really feel. They are often discreetly carried on the particular person with no apparent signal of their presence. The beacons may be issued every morning with the room/activity assignments and housekeeper’s keys on the standup briefing and picked up on the finish of every shift. Relying on the type of beacon, the use life can vary from 2.5–4 years, using sealed LiMnO2 batteries or replaceable coin batteries. Most likely the very best function of the beacon is that its location and the affiliate carrying it may be tracked on property repeatedly, permitting supervisors to establish an worker’s whereabouts and really feel assured that she or he is secure.

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