The Hawaii Tourism Authority (HTA) introduced it has employed 5 new Vacation spot Managers, a brand new Contract and Administrative Supervisor, a brand new Model Supervisor for Sports activities Tourism, and a brand new Planner. Not one of the titles embody phrases like Interim or Appearing, so it’s presumed they had been employed on a everlasting foundation.
It appears ever for the reason that HTA President from November 2018 to August 2020, Chris Tatum, departed, the governmental tourism company in Hawaii has been in a state of disarray.
One can’t ignore that the COVID pandemic was a significant factor on this ball of confusion. COVID was declared a pandemic by the World Well being Group (WHO) in March 2020 and endured practically 3 years till Could 2023 when the WHO declared the tip of that public well being emergency.
Tradition Vs. Advertising and marketing
After Tatum departed his lead place, John De Fries was named President and CEO. Throughout his tenure from September 2020 to September 2023, De Fries moved the main target of the tourism authority from advertising and marketing it as a vacationer vacation spot to honing in on Hawaii’s land and tradition.
That will have boded effectively for many who stay within the fiftieth state, nevertheless, for the overall inhabitants of vacationers, Hawaii is seen because the Aloha State – a spot the place they may really feel welcomed and relaxed, not chastised and responsible for not figuring out how one can respect the aina (land) or the place a glottal cease ought to seem in a phrase.
Will vacationers keep in mind whether it is Hawai’i or Hawaii?
Whether or not it was COVID or this new focus or extra doubtless a mixture of each, tourism – the state’s prime financial driver – was not producing as anticipated. In June 2023, De Fries introduced he wouldn’t search an extension to his place that was as a result of finish in September.
Let the Interims Start
Thus started the sequence of Interim President and CEOs on the Hawaii Tourism Authority that has remained the standing of the pinnacle company place to today, virtually 2 years later.
First to step in as Interim President and CEO was Daniel Naho’opi’i who served after De Fries by means of March 2025. It was throughout Daniel’s tenure that the historic city of Lahaina on the island of Maui was tragically and actually burned to the bottom by wildfires on August 8-9, 2023.
After Daniel, Interim Chief Administrative Officer of HTA, Caroline Anderson, was appointed to a brand new Interim function as President and CEO. Her appointment is taken into account short-term till the Hawaii Tourism Authority Board takes formal motion.
Disaster After Disaster
From the already named COVID pandemic to the burning down of Maui’s largest vacationer draw – the historic city of Lahaina, Hawaii tourism has had greater than its share of crises.
On the identical time that Caroline was appointed, the HTA Board Chair, Mufi Hannemann, stepped down after it was revealed in a state audit that in his chairmanship, 2 associations he was a part of – Hawaii Lodging and Tourism Affiliation (the place he served as President and CEO) and Pacific Century Fellows (the place he’s Founder) – acquired free companies on the Hawaii Conference Middle.
On the time, Hanneman defined throughout a board assembly that he was invited to make use of the house or paid for the companies; nevertheless, he stepped down as chair and was changed by board member Todd Apo. Hanneman stays on the board as a daily member.
Different staffing actions occurred presently with the resignation of the Public Affairs Officer, Ilihia Gionson, who was changed by one more Interim place crammed by Kalani Kaanaana who was working because the HTA’s chief stewardship officer.
From Interim to Appearing
In April 2025, the Hawaii Tourism Authority appointed two Appearing Officers -Jadie Goo as Appearing Chief Model Officer and Isaac Choy as Appearing Chief Administrative Officer. The intent of those appointments is to offer the HTA Board of Administrators the flexibility to give attention to the recruitment of a – lastly – everlasting President and CEO. As soon as this everlasting place is crammed, that particular person will then fill these two Appearing Officer positions completely.
Hawaii’scurrent legislative session ends subsequent month in Could, at which era the HTA Board will proceed with the recruitment course of for President and CEO together with interviews, choice, and appointment. Hopefully with everlasting folks in place, the Hawaii Tourism Authority can get again to the enterprise of selling tourism.