- The ‘Purchase Now, Plan Later’ (BNPL) journey reserving mannequin, primarily pushed by Gen Z, grew by over 20% in 2024, making it a mainstream technique of journey consumption.
- Lodge reserving achievement charges inside the BNPL section have seen a 70% year-on-year improve.
The ‘Purchase Now, Plan Later’ (BNPL) journey reserving mannequin permits customers to buy journey merchandise similar to flights, resort stays, and attraction tickets prematurely, providing them the pliability to finalize their journey dates and locations at a later date. This technique offers important price financial savings in comparison with conventional direct reserving. In line with Fliggy‘s 2024 BNPL Journey Perception, the reserving quantity for BNPL journey merchandise in 2024 has elevated by over 20% in comparison with the earlier yr, with Gen Z customers making up almost 1 / 4 of these using this mannequin.
The share of outbound tourism inside the BNPL journey section in 2024 has elevated by 10 share factors in comparison with the earlier yr. Furthermore, resort reserving achievement charges for outbound journey have seen a surge of 70% year-on-year. The highest BNPL order locations in 2024 included Malaysia, Singapore, Thailand, Japan, South Korea, the Maldives, New Zealand, Australia, the USA, and Indonesia. Rising locations like Iceland, Norway, Kenya, the UK, and New Zealand have additionally grown quickly.
The number of journey experiences has continued to evolve, with a big improve in demand for worldwide cruises, abroad automobile leases, and tickets to abroad amusement parks. The amount of worldwide cruise bookings noticed a virtually threefold improve year-on-year.
The BNPL mannequin has gained important traction amongst customers, particularly youthful demographics. Fliggy knowledge exhibits over 45% of customers buying resort packages by means of this mannequin have been new clients. Practically one-quarter of customers choosing this mannequin have been born between 1995 and 1999 (Gen Z), and the proportion of customers born in 2000 or later has seen the quickest development, nearing 20%.
In China, extra customers are turning to stay streaming for data on journey and occasions. Fliggy, by partnering with Taobao and a community {of professional} stay streamers, has built-in stay streaming into the journey trade, supporting retailers who might lack assets for efficient stay commerce. Promotional placements for BNPL merchandise by means of stay streams and Key Opinion Leaders (KOLs) on Fliggy rose by almost 70% year-on-year in 2024, with a big improve in conversion charges for stay streaming gross sales.