The posh Indian lodge group selected STAAH to enhance the effectivity and effectiveness of its visitor acquisition and reserving processes.
Chocolate Lodges Pvt Ltd is an Indian hospitality group with seven properties throughout the nation. For people, teams and corporates, every of those inns and resorts is benchmarked in high quality, service and facilities.
Every of the properties additionally provides amusement equivalent to water sports activities, pool-side leisure and sightseeing to the consolation to their company.
Handbook updates inflicting errors
As you’d count on of a number of properties, the necessity to join with a number of distribution channels is vital to enhance attain. Usually each property has its personal area of interest on-line channels to connect with as nicely.
Managing a number of profiles through the extranet of each on-line journey channel is not only time-consuming, but additionally ridden with errors. Failed uploads, gradual updates and related different points may result in reserving errors which are dangerous for any property’s fame.
This guide replace course of was what drove Chocolate Lodges & Resorts to enroll to STAAH. And there was no trying again since.
STAAH has been a recreation changer
Since shifting to the STAAH Max channel supervisor, managing stock and charges throughout a number of on-line channels has turn into a breeze – all activated shortly and seamlessly from one central STAAH dashboard. The person friendliness is extremely rated by the Chocolate Lodges workforce and this was mirrored within the fast onboarding of employees to the brand new system.
Not solely is updating availability straightforward, pricing is dynamically managed. Activating the drip feed function, or a system-controlled strategy to launch stock based mostly on demand, means optimising income by getting the very best yield for the stock. The consequence has been a 50% enhance in room nights in comparison with the earlier offline sale.
In an trade that’s putting a excessive demand on hoteliers to work smarter and quicker, whereas additionally persevering with to boost visitor expertise, time and intelligence is of the essence. The STAAH channel administration platform helps each so hoteliers equivalent to Chocolate Lodges can get again to doing what they do greatest – serving company.
Extra bookings, much less work because of STAAH for Chocolate Lodges was final modified: November seventeenth, 2023 by
