LONDON, 24 October, 2024 — eviivo, the all-in-one Property Administration System (PMS), has partnered with OpenKey, the trade customary for common digital key know-how in motels, enhancing the visitor expertise throughout motels worldwide.
The combination allows motels utilizing eviivo to supply friends seamless cell check-in and keyless room entry by way of OpenKey’s Digital Key know-how.
This added comfort, mixed with eviivo’s automated pre-arrival check-in directions, permits motels to safe a frictionless journey for his or her friends.
Company more and more count on a digital-first expertise from check-in to check-out. Based on OpenKey’s analysis, satisfaction charges can drop by as much as 50% if there’s greater than a 5 minute wait at check-in.
Using digital keys considerably streamlines the visitor expertise and reduces wait occasions whereas enhancing safety and rising labour effectivity.
Digital keys and contactless check-in or check-out in the end profit resort operations by streamlining workflows, lowering the necessity for entrance desk interactions and rising productiveness.
The know-how additionally allows hoteliers to function with leaner groups by automating a variety of duties, liberating up workers to dedicate extra time to strategic areas, corresponding to visitor engagement.
Gwenael Merlin, Head of Strategic Partnerships of eviivo, stated: “The mix of eviivo’s all-in-one PMS with OpenKey’s modern Digital Key know-how is a game-changer. We’re not simply automating processes; we’re making life a lot simpler for friends and resort workers alike. We’re speaking in regards to the web era – from baby-boomers to GenZ – for whom service expectations have grow to be “now”, prompt, and solely a click on away. In an more and more digital hospitality trade, a frictionless arrival or departure is what really units a resort aside and forward of the competitors.”
David Dietz, Chief Know-how Officer of OpenKey, stated: “At OpenKey, we’re consistently on the lookout for methods to simplify resort operations and elevate the visitor expertise. Our partnership with eviivo brings a brand new degree of comfort to each resort workers and friends, providing a totally automated cell key supply course of that reduces check-in occasions and enhances operational effectivity.”
