Crystal lately changed a set of itineraries that have been scheduled to sail via the Pink Sea onboard the Crystal Symphony in late 2024 and early 2025.
In response to a press release despatched to booked friends, the unique sailings within the area have been axed because of security and safety considerations.
“We’ve got been intently monitoring the continuing scenario within the Pink Sea and have been evaluating all choices. Because of the uncertainties, now we have made the tough choice to cancel the upcoming voyages,” Crystal mentioned.
“This selection was made with cautious thought and consideration, as the security and safety of our friends and crew is paramount to us,” the corporate added.
Affected departures embody cruises onboard the Crystal Symphony that have been scheduled to depart on Nov. 24, Dec. 6, Dec. 23, 2024 and Jan. 7, 2025.
In response to Crystal’s assertion, affected friends have been provided completely different options, together with shifting their bookings to different sailings in 2024 or 2025.
Passengers have been provided a 20 p.c saving on the cruise fare when shifting their reserving to a 2024 crusing or a 15 p.c low cost when shifting to a 2025 cruise.
If the chosen various voyage prices lower than the unique reserving, Crystal promised to credit score the distinction to the visitor.
Passengers have been additionally in a position to cancel their bookings to obtain a full financial refund of the paid fare, the corporate added.
Crystal additionally mentioned that passengers shall be reimbursed for non-refundable bills associated to the change, together with as much as $500 per visitor for airfare charges, $250 per visitor for resort bills, and $100 per visitor for transportation, visa and different cheap bills.
Changing the cancelled itineraries, Crystal is providing new voyages to the Western Mediterranean, Africa and the Indian Ocean.
Crusing between Barcelona and Singapore, the collection of itineraries happen between Nov. 2024 and Jan. 2025.
