Cendyn and Amadeus Index Experiences Highest Score So Far


AUSTIN, Texas—Cendyn’s Gross sales Intelligence platform, beforehand referred to as Knowland, and Amadeus offered the metrics from the businesses’ Hospitality Group and Enterprise Efficiency Index. For the third quarter of 2024, the Index reveals an total well being metric of 107.9 % year-over-year (YOY), exhibiting the very best total index score in 4 quarters.

  1. Houston, Texas | 120.0 P.c
  2. New Orleans, Louisiana | 118.0 P.c
  3. Chicago, Illinois | 114.8 P.c
  4. New York Metropolis, New York | 112.1 P.c
  5. Washington, D.C. | 111.1 P.c
  6. Philadelphia, Pennsylvania | 110.7 P.c
  7. Boston, Massachusetts | 110.3 P.c
  8. Detroit, Michigan | 110.1 P.c
  9. Seattle, Washington | 109.7 P.c
  10. Denver, Colorado | 108.1 P.c

The entire prime 25 markets besides San Francisco achieved an Index rating over 100%, with Houston and Philadelphia reaching the very best scores for GDS efficiency. The highest group progress markets had been New Orleans (152.6 %), Chicago (123.6 %), and Houston (115.3 %).

The Index combines occasion information from Cendyn’s Gross sales Intelligence platform with resort reserving information from Amadeus’ Demand360 journey intelligence answer to supply combination views of the important thing drivers of resort efficiency. The aggregated index displays efficiency or “well being” for all segments—group, company negotiated, world distribution system (GDS), and occasions.

Key insights from the Index are as follows:

  • Total Well being: Q3 noticed the very best total index score in 4 quarters, at 107.9 %, and the second consecutive quarter over 100%.
  • Group Efficiency: Total group efficiency was at 106.1 % on account of a one % enhance in room nights and a 5.0 % enhance in ADR with eight consecutive quarters of progress.
  • Oblique Channels Lead Development Once more: Total, GDS grew once more this quarter with 113.5 %, in comparison with 112 % in Q2. This was on account of an 11 % enhance in room nights and a 2.4 % enhance in ADR.
  • Negotiated Efficiency: Negotiated efficiency confirmed regular progress in opposition to final 12 months. Total progress was at 101.6 % on account of a 2.2 % lower in room nights and three.9 % enhance in ADR.
  • Occasions Are available Second to GDS: Occasions had been the second highest section subsequent to GDS, with enchancment during the last quarter. Quantity was 110.2 % of the identical interval final 12 months.
  • Conferences Proceed to Present Development Alternative: Motels of all sizes in Q3 skilled progress because of the conferences and occasions business.

The typical attendee dimension held regular at 136 friends. The typical area used was according to Q2 shifting barely from 4,025 to three,766 sq. toes. Las Vegas assembly quantity was at 124.1 %, Detroit was 123.5 %, and Atlanta 123 %.

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