Nestled between the bustling cities of Mandaue and Cebu, bai Lodge Cebu stands as a beacon of recent luxurious, providing spectacular harbour and metropolis views alongside ultra-modern facilities and services. Catering to a various vary of providers and boasting an in depth eating choice, bai Lodge Cebu is the go-to vacation spot for these looking for an expensive staycation or planning a enterprise journey.
In its six years of operation, bai Lodge Cebu has persistently prioritised offering excellent service with out pointless trouble. Consideration to element is a core precept, guaranteeing that each visitor experiences distinctive service from the second they arrive.
Maria Lourdes “Leng” S. Quindipan, the Income and Reservations Supervisor at bai Lodge Cebu, performs a pivotal function within the lodge’s operations by overseeing income administration and reservations to make sure a seamless expertise for visitors.
SiteMinder’s function in streamlining operations
Leng found SiteMinder by means of a earlier lodge contact, and the choice to decide on SiteMinder was pushed by its quick help and user-friendly options. SiteMinder’s channel supervisor, lodge enterprise intelligence, and PMS integration performed an important function in streamlining the lodge’s operations.
“One of many key challenges we confronted was the time-consuming job of updating allocations and charges on totally different extranets. With SiteMinder, this course of grew to become remarkably environment friendly, saving the workforce beneficial time and assets,” she defined.
“We now promote on greater than 25 channels like Reserving.com, Journey.com, WebBeds, Agoda, Expedia, Traveloka, Klook, and Hotelbeds. Since implementing SiteMinder, we observed a big lower in parity points on-line. Charges, now sourced from a single dependable supply, contributed to a extra constant and correct on-line presence.”
Expanded distribution and constructive enterprise outcomes
Leng additionally said how successfully they will now promote to visitors all all over the world, permitting them to unlock further income.
“Along with effortlessly distributing all 100 rooms throughout the most important community of on-line reserving channels to seize bookings, we actively promote our model worldwide, fostering robust model consciousness.”
The affect of SiteMinder on bai Lodge Cebu’s bookings has been substantial. Leng studies a noticeable improve starting from 10% to 50% in some circumstances, showcasing the effectiveness of SiteMinder in driving further income.