Ambassador Cruise Line has introduced updates to its govt group, aligning with strategic development targets and a deal with enhancing visitor experiences, in line with an organization assertion.
Simon Weeks has been appointed chief income officer, a brand new position that expands his tasks from his earlier chief administrative officer place to supervise all income streams, together with ticket gross sales, onboard income, vacation spot experiences and itinerary planning. He may even proceed managing authorized and HR capabilities.
Bob McGowan joins the group as chief expertise officer, specializing in enhancing Ambassador’s visitor expertise choices. Within the newly created position, he’ll deal with visitor expertise, lodge operations, onboard providers and constitution alternatives, whereas Nick Hughes, the chief working ifficer, will lead vessel administration and technical operations.
Christian Verhounig, CEO of Ambassador Cruise Line, stated: “As Ambassador Cruise Line continues to evolve, these strategic adjustments underscore our dedication to sustaining excessive service requirements whereas increasing our income and operational capabilities. Ambassador is well-poised for a way forward for development, with a renewed deal with delivering unparalleled experiences for its friends. Collectively, Nick and Bob will convey focus and readability to those key features of our providing.”
Weeks, who began his profession within the Nineteen Eighties, brings in depth expertise from his work in European vacation journey, brief breaks, air holidays, and retail. His cruise trade journey started in 2002, and he later co-founded Cruise & Maritime Voyages, the place he served as CFO till 2020.
McGowan joined Cruise & Maritime Voyages in 2010, finally changing into Director of Visitor Providers & Product. McGowan was appointed Head of Visitor Expertise at Ambassador Cruise Line in April 2021, later changing into Head of Operations in 2023, overseeing ship operations and visitor expertise.
“Simon has been a useful a part of the Ambassador Govt Workforce since we based the enterprise in 2021, and his experience will now serve us much more straight in attaining our formidable income and development targets. I sit up for working carefully with him in driving our business technique and reinforcing our model pledge of accessible and inexpensive high quality cruising,” continued Verhounig.
“Bob McGowan has been integral to shaping the Ambassador expertise, and his dedication has helped us obtain excellent requirements of service and supply. This new position is only a reward for his accomplishments up to now, and can allow us to focus intently on additional enhancing visitor satisfaction and tailoring our providing to swimsuit the rising variety of friends who select to journey with Ambassador Cruise Line.”
