MSR Remembers Extra Than 60,000 Cooking Pots

On February 22, Cascade Designs, mother or father firm of MSR, issued a voluntary recall for greater than 60,000 camp cooking pots within the U.S., Mexico, and Canada. In keeping with MSR, the pot deal with of choose cook dinner pots within the Path Lite and Reactor sequence can “come free or disengaged, probably spilling contents, together with scorching liquids, and making a burn hazard.”

The corporate asks shoppers with pots included within the recall to right away cease utilizing the product and get in touch with Cascade Designs for a free alternative deal with or appropriate lifter.

Affected pots vary in measurement from 1L to 2L, and had been offered individually or as a part of the PocketRocket Range Equipment, Reactor Range System, and numerous Path Lite Cook dinner Units. They retailed from January 2008 by means of October 2023 and price between $40 and $290.

MSR Tenting Cooking Pot Recall

Cascade issued the recall together with the Shopper Product Security Fee (CPSC) and stated it had obtained 22 stories of the pot deal with both detaching or changing into free, leading to two stories of burn accidents.

“Shoppers ought to instantly cease utilizing the recalled tenting cooking pot, and get in touch with Cascade Designs for directions on submitting a photograph of the product to obtain a free alternative pot deal with/lifter,” Cascade Design’s recall announcement reads. “The alternative pot deal with/lifter doesn’t require instruments to put in.”

The right way to Treatment

For those who assume you might be impacted by the recall, you contact Cascade Designs buyer help at 1-800-531-9531 on Monday-Friday from 8 a.m. TO 4 p.m. PST. Alternatively, you may submit a case on-line. If submitting on-line, you’ll have to comply with these steps:

1. Enter your contact data and choose “A Guarantee or Restore of your Product.”
2. Enter your delivery handle.
3. Underneath Model choice, select “MSR.”
4. For MSR Product Class, please choose “Cookware.”
5. Choose “Buyer” as your buyer sort.
6. Enter the identify of your product(s).
7. Within the Topic area, enter “Pot Deal with Recall.” This may assist prioritize your request as shortly as doable.
8. Underneath “How can we assist together with your product?” enter “I would like a alternative pot grip.”
9. Take a photograph of the pot (with the deal with that wants changing) and add the picture in your request submission. Choose the “Subsequent” button.

In keeping with the model, a Service Staff will comply with up and ship a alternative pot deal with.

MSR requests that house owners of the recalled cooking pots don’t try to return the merchandise in shops. All returns will probably be processed on-line, the model stated.