Gravity Haus operates eight distinctive properties throughout america, providing excess of simply top-tier lodging in adventure-filled locations. Every Haus combines co-working areas, health applications, chef-led eating ideas, and location-specific experiences. Spanning from California to Jackson Gap, the properties are deeply built-in with their native communities, serving to to carry buyer experiences to life.
“We can’t exist efficiently in a seasonal mountain resort city with out the native assist and integration. This has been basic to who we’re,” says Ryan Krukar, VP of Advertising and Communications.
Shifting the narrative round hospitality from ‘luxurious is a excessive thread depend’ to ‘luxurious is spending time as you select—making reminiscences with the individuals you care about most’, Gravity Haus has been recognised on a world scale with its Breckenridge property named the eighth greatest resort on the planet within the 2024 Conde Nast Traveller Readers’ Alternative Awards.
“What we’re doing—creating distinctive and fabulous experiences—actually resonated with me after we acquired that award,” Ryan proudly shares.
It’s not the award or varied accolades from Bloomberg, Forbes, Sundown, or Yahoo which means probably the most to the group. As an alternative, it’s the journey of constructing the enterprise from the bottom as much as what it’s right this moment.
“What we’ve completed with such restricted sources is outstanding,” says Eli Grossenbacher, Director of Income.
Past serving as a hub for locals and travellers alike, Gravity Haus is dedicated to serving to different lodging suppliers obtain their potential by way of third-party administration and collaboration. Lodge house owners get the chance to repurpose and function their properties as Gravity Haus areas, elevating the expertise for everybody concerned.
Underpinning all of this, in fact, is the necessity for cutting-edge know-how that gives the efficiency and reliability to maintain all the things working easily.
Selecting SiteMinder’s platform to handle distribution and income
When deciding on a channel supervisor to realize automated, real-time, stock administration, Gravity Haus prioritised simplicity and effectivity – one thing SiteMinder has lengthy been well-known for.
“We selected SiteMinder as a result of we would have liked one thing simple,” Eli explains.
“After we launched our first property with simply 22 rooms, our focus was on discovering a system that may very well be arrange shortly and simply.”
After experiencing sophisticated programs which didn’t ship at earlier inns, SiteMinder was a transparent and efficient reply to his challenges.
“If one thing went flawed with different programs I’ve used, I wouldn’t even know the place to start out fixing it. With SiteMinder, I do know precisely the place all the things is and the way it works—it’s extremely intuitive.”
“The well-designed UX permits us to view and handle all charges and availability in a single place and the power to map channels effortlessly is a game-changer,” he mentions.
Higher efficiency, larger simplicity
What in case you may increase your resort’s effectivity and income whereas additionally decreasing your workload? Our sensible resort platform helps you do precisely that.
Seamless integration with Mews makes for easy property administration
Being a “tech stack chief”, Gravity Haus doesn’t select simply any resolution to combine into the enterprise and carry out essential day by day processes.
“We’re very choosy with what we select,” says Eli. “So after we selected our PMS, we primarily based it across the connection to SiteMinder as we actually didn’t wish to go along with one other system.”
After deciding on Mews PMS, which integrates seamlessly with SiteMinder’s platform, Gravity Haus now has a robust and dependable basis for fulfillment.
“Each Mews and SiteMinder work as a tremendous integration hub, and the connection has been extremely sturdy – which works a great distance as we navigate from a start-up to a scale up,” Eli continues.
“As we add extra channels, create extra strong income methods, and construct extra increased room-count properties, we’re assured that SiteMinder is able to develop with us and works extremely effectively with Mews.”
Mews supplies Gravity Haus the power to present visitors a totally stress-free journey from reserving to check-out. Fortunately, it’s simply as easy on the again finish.
“There’s no confusion – Mews to SiteMinder, SiteMinder to Mews. It’s simply so easy, and that simplicity is what permits us to deal with what issues most: delivering distinctive visitor experiences,” Eli says.
Thanks for the valued suggestions Eli and Ryan! We’re proud to be working with such esteemed properties and companions as Gravity Haus and Mews. We stay up for persevering with our journey collectively.
