Acappella Suite Lodge, Malaysia Achieves A Main Direct Reserving Surge Thanks To STAAH Featured


The Malaysian resort noticed a 125% enhance in direct bookings in six months since transferring to STAAH.


In operations since 2015, Acappella Suite Lodge stands amidst the dynamic panorama of Selangor, Malaysia. Completely positioned, it presents easy entry to the realm’s sights and serves as a chief spot for enterprise travellers and organisations in search of a venue for team-building actions.

Their rooms are an ideal mix of luxurious and luxury, outfitted with all of the facilities a contemporary traveller expects. On-site amenities embrace a gymnasium, swimming pool, eating and performance areas.

Low direct bookings driver the swap to raised know-how

Previous to STAAH, Acappella Suite Lodge was utilizing a dated reserving engine with a poor person expertise, leading to visibly low direct bookings.

As buyer desire for reserving direct surged post-Covid, it was crucial for the property to capitalise on this chance. One other driver for switching to STAAH was the necessity for native buyer help. Having the suitable know-how companions, who have interaction proactively to assist properties obtain their targets, could make all of the distinction.

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STAAH was a sport changer

STAAH SwiftBook was a easy plug and use reserving engine that helped the property considerably reduce down the steps and time taken to ebook direct. The seamless expertise, significantly on cellular, was important to stay aggressive with on-line journey brokers (OTAs).

The STAAH reserving engine additionally comes full of conversion and stock management options that make distribution administration on this channel a breeze. Dynamically pushed pricing, use of promo codes and stop-sell limits are among the many many income optimisation options in STAAH. When mixed with insightful statistics from the STAAH dashboard, properties can simply drive up yields.

Acappella Suite Lodge had excessive search volumes for his or her property on Google however few conversions to precise direct bookings. Recognising the chance, they adopted STAAH’s Get Google function, which straight connects room availability and charges to Google, growing charge visibility and driving extra direct bookings from this channel.

Mixed with utilizing STAAH’s channel supervisor, this know-how uplift has been an enormous increase for Acappella’s income and visibility. Managing distribution wants is simple – all accomplished from a single dashboard. Charges and stock updates are accomplished in real-time and the steady platform limits any errors or downtime. The STAAH system is intuitive, lowering employees time spent onboarding and utilizing it.

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Vital raise in direct bookings

Since switching to STAAH, whole bookings over a six-month interval in comparison with the identical interval final 12 months had been up 40% for Acappella Suite Lodge. Throughout this time, direct bookings rose by 125%.

The place STAAH SwiftBook has been key in guaranteeing customers convert into bookings with a fast and intuitive reserving stream, Get Google has been essential in rising internet visibility and boosting income for the property.


STAAH SwiftBook

Acappella Suite Lodge, Malaysia achieves a significant direct reserving surge because of STAAH was final modified: November 4th, 2024 by Nashi Dasgupta



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