Aligned Company Residences gives a singular mix of favor and luxury with 4 distinct Australian places: Kewa and Williamstown in Victoria, and Mackay and Townsville in North Queensland.
Providing tailor-made lodging and personalised service designed to fulfill the distinctive wants of assorted guests, every residence gives a seamless, personalised residing expertise, guaranteeing consolation and comfort. The model’s dedication to distinctive service is mirrored in pet-friendly and NDIS-accredited services, providing residents the flexibleness and help they want.
Aligned Company Residences can be deeply embedded locally, internet hosting month-to-month occasions to foster connections amongst residents and collaborating with the native communities.
We spoke to Toni Veljanovski, Head of International Relationships, about what makes the group particular and the way SiteMinder has efficiently supported its operations.
Unwavering personalisation supported by essentially the most highly effective platform
Ensuring that every particular person resident is happy is likely one of the most vital issues for Toni.
“What units Aligned Company Residences aside and makes us the popular alternative is our unwavering dedication to offering a personalised and comfy residing expertise, tailor-made to the distinctive wants of our residents,” she says.
“Our tailor-made lodging method caters to particular person preferences, providing fashionable facilities akin to espresso machines, rice cookers, and air fryers, alongside a handy espresso station in reception.”
“Our month-to-month in-residence occasions foster a way of group, guaranteeing residents really feel linked and a part of our Aligned Company Residences household. Our Residents love our BBQ and dinners, typically commenting they’ve by no means skilled this degree of service in all their years of travelling!”
To assist maintain operations working effectively and profitably, the group makes use of SiteMinder’s main platform to handle distribution, income administration, enhance their on-line visibility and use analytics to make knowledgeable selections.
“SiteMinder permits us to connect with numerous distribution channels and makes the connection straightforward. The speed loading course of and fits are additionally very easy due to the responsive and useful group.”
With the trade’s strongest channel supervisor and largest distribution ecosystem, SiteMinder is completely positioned to assist giant properties maximise bookings and income.
Higher administration, much less work
What for those who may increase your lodge’s effectivity and income whereas additionally decreasing your workload? Our sensible lodge platform helps you do precisely that.
Effectivity and insightful knowledge driving enterprise outcomes
SiteMinder has been a key consider how Aligned Company Residences operates day-to-day, offering the important know-how that allows an lodging enterprise to develop and enhance efficiency.
“SiteMinder gives vital efficiencies in each time and assets. The reporting capabilities have been instrumental in streamlining the reconciliation of journey agent commissions, guaranteeing accuracy and decreasing the time spent on administrative duties,” Toni explains.
“Moreover, the power to view and collate a number of reservation particulars in a single place has simplified our arrival administration course of. These options alone have allowed us to scale back the time spent on these duties, enabling our group to focus extra on enhancing resident experiences.”
SiteMinder user-friendly interface permits the group at Aligned Company Residencies to simply regulate room gives.
Impactful options that develop income
A few of SiteMinder’s choices which have made an enormous distinction to Aligned Company Residences embrace Demand Plus, SiteMinder GDS, and Insights.
Demand Plus allows hoteliers quick access to metasearch engines akin to Google, Trivago, and Tripadvisor, to spice up direct bookings.
GDS connects to the trade’s largest and finest international distribution programs, to seize high-value reservations.
Insights gives key efficiency reviews and market knowledge to make sure the enterprise may be making the appropriate strategic selections on pricing and distribution.
“As a brand new lodging supplier, Demand Plus actually helped us develop model consciousness,” Toni says. “It’s elevated our visibility and enhanced our income and price administration.”
The improved reserving efficiency allowed Aligned Company Residencies to boost their income and handle price distribution successfully.
“SiteMinder GDS has been instrumental in constructing our company and authorities portfolio by selling our lodging to new companies and shoppers and rising income. SiteMinder GDS has helped enhance income for our residences. The environment friendly administration of content material and price distributions by the GDS technical group has considerably enhanced our visibility and reserving potential.”
“Insights, notably the competitor price reviews, has been invaluable in shaping our pricing technique and permitting us to make knowledgeable selections to boost our income administration and perceive the market situations.”
General, SiteMinder’s platform has been in a position to streamline the operations of all properties beneath Aligned Company Residences, boosting bookings and income within the course of. With a user-friendly interface and one platform to handle all the things, any property can maximise their success.
“Our expertise with SiteMinder has been overwhelmingly constructive,” says Toni. “I’d wish to make particular point out of the SiteMinder group. We’re very grateful for all of the help, technical assist, and pleasant interactions.”
Moreover, Toni mentions that “all the dear insights we have now gathered from SiteMinder have been essential in refining our methods and driving progress. The notable enhance in visibility and income underscores the important thing advantages we’ve gained from utilizing SiteMinder’s options.”
Thanks Toni for the wonderful suggestions and we want Aligned Company Residences all the most effective as we proceed our partnership collectively.
