Resulting from extreme climate, Holland America Line has postponed the departure of Nieuw Amsterdam’s Caribbean cruise scheduled for this Saturday from Port Everglades.
Along with compensation, the cruise line provided booked passengers a brand new embarkation date and a shorter itinerary.
| The letter it despatched to company explains, “We’re writing to advise you that as a consequence of hostile climate circumstances within the Bahamas and alongside the coast of Florida, Nieuw Amsterdam will likely be delayed in coming back from her scheduled drydock upkeep. On account of this delay, embarkation on your cruise will now happen two days later than initially scheduled, on Monday, December 18, 2023.” |
Holland America informed passengers that it might as a substitute go to Half Moon Cay within the Bahamas and Key West, Florida, earlier than returning to Fort Lauderdale on December 23.
The unique voyage ought to have been to Samana, Dominican Republic; St. Thomas, US Virgin Islands; and Grand Turk, Turks and Caicos.
Cruise line compensation
The cruise firm has provided future cruise credit which might be equal to 100% of the company’ cruise fare for the preliminary 7-day voyage as a strategy to make up for any inconvenience induced. Moreover, the passengers’ fee accounts will likely be credited with 25% of the fare quantity for the primary seven days.
Every visitor will even get $150 in onboard credit. Any excursions booked via Holland America that may not be accommodated as a result of change of ports will likely be refunded.
For company needing extra nights in Fort Lauderdale or Miami, the cruise line presents $300 per stateroom per day in onboard credit to assist passengers reduce their sudden bills. Holland America additionally really helpful a number of inns the place they may discover vacancies.
Cruise traces have been recognized to regulate voyages infrequently due to climate or dry dock wants.
In the previous few months, two sailings on Royal Caribbean’s Radiance of the Seas and six cruises on Carnival Panorama have been canceled as a result of the vessels wanted repairs.
