A cruise line is including a brand new misplaced baggage service known as “Misplaced Baggage Concierge” that may get you your baggage inside 48 hours whether it is misplaced.
Costa Cruises, considered one of 9 cruise strains from Carnival Company, has partnered with SosTravel, one of many world’s main baggage tracing firms.
In case you are taking a Costa cruise and flying to the embarkation port, this new partnership will enable you get your baggage quicker if they’re misplaced. In case your baggage is misplaced when flying to the port, SosTravel will take all obligatory operations to get you your baggage inside 48 hours.
If you don’t obtain your baggage inside 48 hours, they’ll begin paying you for every further day of delayed supply as much as a most of 4,000€.
This new service will probably be freed from cost for all “Fly & Cruise” visitors that depart from Europe between Could and November 2024.
For visitors who buy flights on their very own, they may even have the ability to add on this new possibility by buying it instantly on the SosTravel web site by way of the MyCosta app.
Daniel Caprile, Vice President Pricing & Income Administration, Itinerary & Transportation at Costa Cruises, commented:
“Our aim is to supply our visitors the most effective journey experiences, from each angle. The Misplaced Baggage Concierge service by Sostravel.com is an additional step on this route, as it would assist us to make sure that our visitors can begin having fun with their cruise, worry-free, even earlier than embarking, proper from their departure on the airport. As well as, this unique service will assist to additional differentiate our holidays within the journey business, growing the standard of our provide. For this, I wish to thank SosTravel.com and our Journey Service group, led by Massimo Callegari, who’ve labored to finalise this essential collaboration”.
Massimo Crippa, Common Supervisor Sostravel.com gave the next assertion about this new partnership:
“The undisputed worth of the settlement, and the belief of one of many largest international gamers within the cruise business, signify a significant progress alternative for Sostravel.com. Digital passenger companies are increasing past the airport gross sales channel, and this settlement along with the earlier B2B agreements just lately signed are the most effective of demonstrations”.
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