Main the cost in inclusivity and accessibility amongst South African lodges, The President Lodge in Bantry Bay, Cape City has launched Deafgard gadgets in its rooms.
The Deafgard machine, outfitted with a vibrating pad and flashing lights, gives immediate alerts throughout emergencies for visitors who’re deaf or onerous of listening to.
How Will it Work?
The Deafgard machine sits on the bedside desk, whereas a vibrating dongle is tucked contained in the visitor’s pillowcase, making certain it’s felt if you end up asleep. There are tent playing cards within the room with directions on how the machine works, what to do within the occasion of it flashing and/or vibrating, and WhatsApp contact particulars for extra info and help.
Reinard Korf, Common Supervisor at The President Lodge, stated the introduction of Deafgard goals to reinforce the visitor expertise for deaf and hard-of-hearing visitors.
“In our journey to develop into extra inclusive and accessible, we needed to enhance the visitor expertise for our deaf and hard-of-hearing visitors. The machine offers them peace of thoughts when staying on the resort in order that they really feel comfy and secure – and in flip, we create a extra welcoming surroundings for our visitors,” he defined.
Making Strides
The Deafgard machine is the newest in a collection of inclusive measures applied by The President Lodge.
These embody accessible parking bays situated near the doorway, wheelchair accessibility to all flooring of the resort, and specifically designed accessible rooms with wider doorways, hand bars within the bogs, and smooth vast showers that may accommodate wheelchairs. The workers are specifically skilled and proficient in signal language to help visitors.
Pet-friendly
The pet-friendly resort additionally welcomes service canine.
Korf stated: “Pet-friendly lodges will not be that frequent in South Africa, nevertheless, we realise how a lot folks love and worth their pets and the way they enhance the lives of their house owners, so we launched a pet-friendly coverage as a part of our mission to make The President extra inclusive to all. “For a lot of pet house owners, this additionally removes the stress of worrying about their animals’ well-being if left in boarding kennels or with pet sitters.”
A Snug Keep For All
The President additionally gives Halal choices on their menu, and there are Qibla arrows in all rooms in order that Muslim visitors can see which course to face when praying.
Korf added: “We’re dedicated to creating each certainly one of our visitors really feel revered, understood and as welcome, comfy and secure as attainable. We maintain workshops to coach our workers in coping with a various vary of visitor wants, and we’re always methods to enhance the visitor expertise. Along with this, we try to supply an inclusive work tradition which improves our worker satisfaction and happiness – which in the end interprets to an enhanced total visitor expertise.”
Go to www.presidenthotel.co.za
