India’s Lamrin Resorts & Resorts has been on the STAAH community since 2022. We requested them how it’s making a distinction to their operation.
Lamrin Resorts and Resorts is an opulent assortment of accommodations shaped to ship an unparalleled vacation expertise. Their boutique accommodations are impressed by pure components and designed to supply visitors with an beautiful and distinctive aesthetic. Every lodge displays the native tradition whereas providing the utmost consolation and luxurious.
Headquartered in Delhi, the lodge chain has three accommodations and a fourth one opening quickly. Each lodge options non-public butler service, anytime breakfast, and freshly ready meals that may be customised to a visitor’s wants. Its personalised service makes the chain common with leisure travellers.
Seamless connectivity broadens attain
Channel managers will not be new to Lamrin Resorts & Resorts. Nonetheless, their earlier supplier didn’t supply a real-time connection and updates have been ridden with errors. This resulted in incorrect updates and reserving errors.
Lamrin Resorts additionally wanted a collection of on-line journey brokers (OTAs) to broaden its attain, together with all main OTAs and a few area of interest websites that aren’t related to many channel managers.
STAAH made it straightforward to hook up with these OTAs. Most significantly, primarily based on business suggestions, it may very well be relied on for seamless service.
Lamrin Boutique Cottages, Rishikesh
Highly effective multi-property options
Lamrin’s earlier distribution resolution didn’t supply a multi-property surroundings. This elevated the challenges the group confronted with fee plans required for each property. With STAAH, a single fee plan might be utilized to all properties and bulk updates made rapidly.
The group additional selected to scale up its direct bookings with the STAAH reserving engine for teams – SwiftBook. The reserving engine was customised to suit Lamrin’s model and is fully cell responsive. Reductions might be arrange dynamically and utilized at property degree or geographically. Safe funds and zero commissions on bookings make the reserving engine extra engaging.
Amongst different advantages of STAAH is its insightful reporting. Making pricing selections is so much less complicated with the info and evaluation the STAAH platform supplies. Experiences might be toggled between properties or seen at group degree.
Lamrin Norwood Inexperienced, Palampur
Simple to make use of and nice customer support
STAAH is a platform that’s designed and constructed by hoteliers, protecting a user-first strategy. In consequence the platform is very intuitive. Coaching groups to come back up to the mark with its options is straightforward and it shaves off hours in managing channel and reserving engine updates.
The icing on the cake with STAAH is its customer support – proactive and fast. There are in depth on-line guides and when points are raised through their ticketing system, they’re addressed in a well timed vogue to keep away from damaging impression to the enterprise.
Should you take a look at all of the choices STAAH gives by way of connectivity, bookings, stock and fee administration, it’s the most complete distribution and reserving resolution.
Lamrin Ucassaim Lodge, Goa
STAAH will increase direct income & broadens attain for luxurious lodge chain was final modified: April third, 2024 by
