Imaginative and prescient Hospitality Group Founder and CEO Mitch Patel rose to his present place from “humble beginnings” as proprietor/operator of a small lodge, a task that gave him an appreciation for each the aspirations of hospitality staff in addition to the hurdles homeowners face in pursuing their American Dream. He brings that basis, together with many years of {industry} expertise, to his new place as 2025 board chair of the American Lodge & Lodging Affiliation (AHLA), following his tenure as vice chair. Succeeding 2024 Board Chair Kevin Jacobs, whom he praises for “excellent management … notably in a difficult yr,” Patel goals to construct on final yr’s advocacy successes by persevering with to make sure the collective voice of the {industry} is heard on Capitol Hill and dealing to finish AHLA’s five-year strategic plan.
Within the following unique interview with LODGING, Patel elaborates on his priorities for 2025 in view of the alternatives and challenges for homeowners, operators, and builders in immediately’s political and financial local weather. He additionally discusses the fervour for hospitality that drives him to reach his personal enterprise and to pave the way in which for anybody searching for profession achievement within the {industry}.
How did your early profession experiences put together you to your management roles in hospitality?
I began our firm with humble beginnings, proudly owning and working a small lodge. These early days supplied me with firsthand expertise of each the challenges and alternatives our {industry} faces.
On one hand, I developed a deep appreciation for the individuals facet of this enterprise. Then again, as an proprietor, I gained a transparent understanding of the each day challenges homeowners face, from workforce points and market uncertainties to rising prices of doing enterprise.
This distinctive perspective—empathy for the individuals who drive our {industry} and perception into the proprietor’s position—has ready me for this management place and to advocate for shielding the enterprise mannequin that sustains livelihoods throughout the hospitality panorama. As leaders, it’s our duty to inform our tales of the American Dream and make sure the continued success of this wonderful {industry} for all who rely on it.
What do you discover most rewarding concerning the lodge {industry}?
Our {industry} creates unimaginable alternatives for tens of millions of individuals—not simply to have a job, however to construct significant careers. I’ve had the privilege to witness the alternatives our {industry} supplies for people to succeed. It’s inspiring to see people begin as housekeepers or on the entrance desk and work their manner as much as turn out to be common managers and past. By means of these alternatives, we’re really altering lives and enhancing individuals’s futures. That’s a strong and deeply fulfilling function.
What are probably the most important hospitality {industry} tendencies that emerged in 2024, in your opinion?
In 2024, key tendencies embrace sustainability, with larger demand for eco-friendly practices, wellness-focused stays, and the mixing of AI to reinforce visitor experiences and create larger operational efficiencies. Vacationers are searching for extra experiences, whereas workforce challenges stay vital as we try to draw and retain expertise.
Out of your vantage level because the chief of Imaginative and prescient Hospitality Group, that are a very powerful latest tendencies in lodge administration particularly?
Our enterprise mannequin continues to be challenged. The rising prices of labor, items, insurance coverage, and debt has positioned important strain on the hotelier’s enterprise mannequin. This has impacted the livelihoods of so many in our {industry} and considerably restricted our skill to develop. Hoteliers have to deal with bettering and rising their companies slightly than navigating exterior operational challenges like labor shortages, regulatory overreach, onerous laws, and inflation. With these points, it’s turn out to be extra essential than ever to advocate for a greater enterprise atmosphere going ahead.
What are your prime priorities as chair, and the way do you intend to construct upon your work as vice chair?
First, I want to thank our outgoing chair, Kevin Jacobs. His excellent management was instrumental, notably in a difficult yr. I’m humbled and honored to be standing on the shoulders of so many nice leaders who’ve made AHLA what it’s immediately. We’re lucky that we’ve an engaged board, we’re in the course of a five-year strategic plan, and most significantly we’ve a gifted group right here at AHLA. In the end, our job at AHLA is to efficiently advocate for this wonderful {industry}. My priorities are to realize that by focusing our work in a number of key areas:
We are going to passionately inform the {industry}’s story to lawmakers and most of the people, highlighting how resorts are a pathway to the American Dream for small-business homeowners, and tens of millions of staff throughout the nation. Advocacy is storytelling—it’s about shaping the narrative of our {industry}. If we don’t take cost of telling our story, another person will outline it for us.
We are going to aggressively advocate for insurance policies that promote and defend our {industry}. The lodge {industry} is inherently fragmented, making it important to construct a stronger, united coalition throughout each state and main metropolis in America. Collectively, we are able to guarantee our collective voice is heard at each stage of presidency.
We are going to proceed to develop AHLA’s footprint of industry-leading conferences, like The Hospitality Present—the world’s main hospitality expertise and operations occasion—in addition to essential AHLA Basis occasions like ForWard: Advancing Ladies in Hospitality and the Night time of a Thousand Stars Gala.
Lastly, AHLA will proceed its thought management in rallying the {industry} round essential priorities like AHLA Basis’s No Room For Trafficking effort in addition to AHLA sustainability initiatives like Accountable Keep and Inexperienced Key International.
On a associated observe, I used to be proud to be a part of the search committee for AHLA’s new president & CEO, Rosanna Maietta, and we’re thrilled to have her again on the affiliation. Her deep data of the lodge {industry}, AHLA, AHLA Basis, and our members will probably be very important in transferring us ahead in 2025 and into the long run.
What do you see as the most important alternatives and challenges for U.S. hoteliers going ahead?
I’m all the time an optimist in terms of the lodge {industry}, and looking out on the legislative panorama throughout the nation, I believe AHLA can ship some essential wins for hoteliers within the close to future. That is notably true on the federal stage, the place momentum to increase the Tax Cuts and Jobs Act and cross nationwide lodging charge transparency laws is rising.
Ongoing challenges embrace the enduring workforce scarcity, the lingering results of inflation consuming into the underside traces of hoteliers, and the rising risk of state and native insurance policies that focus on resorts with burdensome operational mandates. However 2024 confirmed as soon as once more the progress we are able to make when hoteliers work collectively and communicate with one voice by means of AHLA, and I’m very optimistic about what we are able to obtain in 2025.
Please share your viewpoint on the potential affect of the presidential election outcome on the lodging {industry}.
AHLA has all the time been a bipartisan group that works with each administration and each Congress to advance insurance policies on behalf of the lodge {industry}, and we’ll proceed to do exactly that.
Our pitch to lawmakers on either side of the aisle is straightforward and efficient: communities, economies, and staff in each congressional district throughout the nation profit from the roles and alternatives which are created when hoteliers get a good likelihood to succeed and develop their companies.
With regards to the brand new stability of energy in Washington, we’re clearly excited concerning the prospect of getting the Tax Cuts and Jobs Act prolonged, and we’ll be working carefully with Congress and the Trump Administration to make sure key hotelier priorities like pass-through deductions and like-kind exchanges are maintained as a part of that effort.
AHLA is an advocacy-first group. Over the previous 115 years, our group has advanced right into a unified voice that represents some of the impactful and dynamic industries on the earth, however our dedication has not modified. We are going to proceed to advocate for this wonderful {industry} of ours that sustains tens of millions of livelihoods throughout this nice nation, and I’m deeply honored to be part of it.
